Windows 10: video call problem

Discus and support video call problem in Windows 10 Support to solve the problem; whenever I go into a video call on Google Meet, it throws me a green screen and the PC restarts. It happens to me since the compilation (20180.1000)... Discussion in 'Windows 10 Support' started by kenyi32581, Aug 13, 2020.

  1. video call problem


    whenever I go into a video call on Google Meet, it throws me a green screen and the PC restarts. It happens to me since the compilation (20180.1000) any solution?

    :)
     
    kenyi32581, Aug 13, 2020
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Aug 13, 2020
    #2
  3. Playback video problems

    Hi Rod,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing the videos on Windows Media Player. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • What exactly happens when you try to access the playback videos?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run the below troubleshooters and check if it helps.

    Steps:

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onWindows Media Player DVD and follow the onscreen instructions.
    • Follow the same to Windows Media Player Settings as well.

    Also, refer to the Microsoft article to know more about:
    Windows Media Player

    Step 2: I suggest you to install the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Aug 13, 2020
    #3
  4. video call problem

    PC wont boot up (No POST, No Video)

    I recently installed a new Asus M5A99X Evo r2.0. The motherboard green LED lights up and the case and cpu fans spin. But there is no video when its hooked up to my monitor.

    Steps that i have tried:
    "No POST", "system won't boot", and "no video output" troubleshooting checklist

    Made sure all connections are properly connected.

    Flashing the CMOS

    Tested the PSU

    Followed all steps in the user manual

    If there are any links that you guys can point me to or suggestions that could help it would be highly appreciated. Thank you
     
    Mrblack761, Aug 13, 2020
    #4
Thema:

video call problem

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