Windows 10: VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

Discus and support VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update in Windows 10 Installation and Upgrade to solve the problem; If you were to install a new drive on the computer and did not have an image you would need to install Windows and drivers. There should be a website... Discussion in 'Windows 10 Installation and Upgrade' started by perdrix, Nov 1, 2017.

  1. zbook New Member

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update


    If you were to install a new drive on the computer and did not have an image you would need to install Windows and drivers.
    There should be a website (Dell) etc. that has the applicable drivers for the computer's configuration.
    A place to download drivers, firmware, etc.
     
    zbook, Nov 9, 2017
    #31
  2. perdrix Win User

    Grief, I can't remember where all of them came from. The Dell drivers if any will have come from :

    Support for Precision 690 | Drivers & downloads | Dell UK


    You correctly identified the location for the ni-488 drivers as:

    NI-488.2 17.0.0 - Windows 10, Windows 8.1, Windows 7, Windows Server 2012 R2, Windows Server 2008 R2 - National Instruments

    The Adaptec U320 driver came from:

    https://storage.microsemi.com/en-us/...v70012_exe.php

    The ATI video driver came from Detail
     
    perdrix, Nov 9, 2017
    #32
  3. zbook New Member
    The bios version is 2008.
    Were you able to find an update and a link?
     
    zbook, Nov 9, 2017
    #33
  4. perdrix Win User

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

    That is the latest versionof the BIOS AFAIK
     
    perdrix, Nov 9, 2017
    #34
  5. perdrix Win User
    TimeCreated : 10/11/2017 23:32:49
    Message :

    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Mercury.

    A disk check has been scheduled.
    Windows will now check the disk.

    Stage 1: Examining basic file system structure ...
    591888 file records processed.
    File verification completed.
    9157 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    698112 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Cleaning up 3621 unused index entries from index $SII of file 0x9.
    Cleaning up 3621 unused index entries from index $SDH of file 0x9.
    Cleaning up 3621 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
    Security descriptor verification completed.
    53113 data files processed.
    CHKDSK is verifying Usn Journal...
    34462216 USN bytes processed.
    Usn Journal verification completed.

    Stage 4: Looking for bad clusters in user file data ...
    591872 files processed.
    File data verification completed.

    Stage 5: Looking for bad, free clusters ...
    107099629 free clusters processed.
    Free space verification is complete.
    Correcting errors in the Volume Bitmap.

    Windows has made corrections to the file system.
    No further action is required.

    566508124 KB total disk space.
    137202732 KB in 328575 files.
    193064 KB in 53116 indexes.
    0 KB in bad sectors.
    713812 KB in use by the system.
    65536 KB occupied by the log file.
    428398516 KB available on disk.

    4096 bytes in each allocation unit.
    141627031 total allocation units on disk.
    107099629 allocation units available on disk.

    Internal Info:
    10 08 09 00 03 d2 05 00 ac 37 0a 00 00 00 00 00 .........7......
    c6 03 00 00 30 00 00 00 00 00 00 00 00 00 00 00 ....0...........

    Windows has finished checking your disk.
    Please wait while your computer restarts.
     
    perdrix, Nov 10, 2017
    #35
  6. zbook New Member
    Drive C:
    Correcting errors in the Volume Bitmap.

    Windows has made corrections to the file system.
     
    zbook, Nov 10, 2017
    #36
  7. perdrix Win User
    Which probably occurred when the upgrade failed ...
     
    perdrix, Nov 10, 2017
    #37
  8. zbook New Member

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

    The HD Tune full error scan can take a few hours.
    The Memtest86+ version 5.01 takes approximately 1 - 2 hours / GB RAM.
    If this is too much time to be without the computer you can test 1 RAM module at a time in the same DIMM.
    If there is multichannel this will not be tested. So if you have multichannel its best to plan 2 days without use of the computer.
    If there is just 1 error you can abort testing and move to testing just 1 RAM module at a time.
    Once you complete the HD and RAM / DIMM /MB testing the next step is Windows driver verifier to find misbehaving drivers.
     
    zbook, Nov 10, 2017
    #38
  9. zbook New Member
    zbook, Nov 10, 2017
    #39
  10. perdrix Win User
    FWIW, my money is still on a dodgy driver (probably video) installed as part of the Fall Update installation, given that I completely uninstalled the AMD vide drivers prior to the last attempt. I'm also pretty sure the memory is good.

    Here's thet HDTune stuff (without the Health tab as that was blank):

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]



    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]



    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]
     
    perdrix, Nov 10, 2017
    #40
  11. zbook New Member
    Please make sure that all drives have:
    chkdsk /x /f /r reports
    HD Tune or HD Sentinel reports for
    error or surface scans
    health scans or SMART scans
    benchmarks

    And for all HD run Sea Tools SMART and long generic.

    Please post images of all test results into the thread.
     
    zbook, Nov 10, 2017
    #41
  12. perdrix Win User
    C'mon fella, how many ways do you want me to prove the HDD is good - HDTune says it is good, chkdsk says it is good, HD Sentinel text report says good. The image snaps from HD Sentinel will tell you exactly the same as the full text report I already posted. I ran a FULL HD Sentinel surface test on each of these drives a while back and it took *AGES*.
     
    perdrix, Nov 10, 2017
    #42
  13. zbook New Member

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

    It had the bitmap fixed and HD sentinel report displayed errors and to backup the drive.
    So please post images of the test results so the full results are available.


    The hard disk reports the following problems:
    Total uncorrected read errors = 4012
    Total uncorrected verify errors = 3577
    It is recommended to backup often to prevent data loss.
     
    zbook, Nov 10, 2017
    #43
  14. perdrix Win User
    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]



    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]


    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]
     
    perdrix, Nov 10, 2017
    #44
  15. perdrix Win User
    Why on earth should I do full disk scans etc on disks that are not involved in the Windows upgrade. The second 600GB drive was an unallocated spare until I copied the Boot partition after the failed update. The 419GB drive is unused, and the 279 GB drive only stores Virtual machine images, and one application which is huge but rarely used.

    The errors you are complaining about apply to a drive that had those errors logged in the SMART report when I got it, it has since had a COMPLETE surface scan with NO ERRORS and in in ANY CASE IS NOT IN USE!!!

    The main system drive (drive 0) is just fine apart from the bitmap errors reported by the chkdsk and those very likely occurred at the time of the update failure.
     
    perdrix, Nov 10, 2017
    #45
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VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

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