Windows 10: VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

Discus and support VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update in Windows 10 Installation and Upgrade to solve the problem; The event viewer displayed corruption in the MFT. The volume was ? Malfunctioning drives sometimes cause BSOD. Some drive problems have already been... Discussion in 'Windows 10 Installation and Upgrade' started by perdrix, Nov 1, 2017.

  1. zbook New Member

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update


    The event viewer displayed corruption in the MFT.
    The volume was ?
    Malfunctioning drives sometimes cause BSOD.
    Some drive problems have already been found in the testing.
    So its best to know the status of all drives.
     
    zbook, Nov 10, 2017
    #46
  2. perdrix Win User

    >Some drive problems have already been found in the testing.

    No, ONE bitmap error was found. The disk errors in the SMART report relate to a problem which occurred on a server far far away when there was a power problem, this caused a number of badly written sectors. That was cleared completely when the disk was reformatted, but the history remains in the SMART data, and the drive in question IS NOT IN USE.
     
    perdrix, Nov 10, 2017
    #47
  3. zbook New Member
    Which is the drive with the yellow triangle and black exclamation mark?
     
    zbook, Nov 10, 2017
    #48
  4. perdrix Win User

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

    The one that is not in use. The ONLY drive in day to day use is the top drive (drive 0).
     
    perdrix, Nov 10, 2017
    #49
  5. zbook New Member
    How come the logs displayed all of these drives attached to the system:
    Model HITACHI HUS1560SCSUN600G SCSI Disk Device
    Model HITACHI HUS156045VLS600 SCSI Disk Device
    Model SEAGATE ST3300655SS SCSI Disk Device

    The image displays overview for a different drive than the other two images.
     
    zbook, Nov 10, 2017
    #50
  6. perdrix Win User
    because they are physially installed and present. The ONLY drives in actual use are drives 0 and 1. drive 0 has the Windows installation on it, drive 1 has the Virtual Machine images and one rarely used application.
     
    perdrix, Nov 10, 2017
    #51
  7. perdrix Win User
    Machine is question is now running as a space heater (running Memtest-86) ...
     
    perdrix, Nov 10, 2017
    #52
  8. zbook New Member

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

    Okay. Please run Sea Tools on the C drive after the RAM testing has completed the 8 or more passes.

    If possible please post the HD Sentinel overview tab for drive C.

    Will catch up with you later in the day.
     
    zbook, Nov 10, 2017
    #53
  9. perdrix Win User
    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update [​IMG]
     
    perdrix, Nov 12, 2017
    #54
  10. zbook New Member
    Post #36 has the latest version of Memtest 86+ version 5.01 with a link.
    There are better testing algorithms in the latest version.
     
    zbook, Nov 12, 2017
    #55
  11. perdrix Win User
    This is a BIOS system, not UEFI. This was booted from a Memtest 7.2 CD. 4.3.7 as only version to run on BIOS systems AFAIK.

    Seatools:

    13/11/2017 15:56:23
    Model Number: HUS1560SCSUN600G
    Serial Number: 001216KP
    Firmware Revision: A700
    Inquiry - Started 13/11/2017 15:56:23
    Long DST - Started 13/11/2017 15:56:46
    Long DST - Pass 13/11/2017 17:36:15
     
    perdrix, Nov 12, 2017
    #56
  12. zbook New Member
    There are many threads in the BSOD forum and we have all computers tested with Memtest 86+ version 5.01.

    The Memtest 86+ version 5.01 should be able to perform RAM /DIMM /MB testing on the computer.
     
    zbook, Nov 12, 2017
    #57
  13. perdrix Win User

    VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

    Ah! I was using Passmark's Memtest86, not the forked Memtest86+

    Do you really want/need a re-run with Memtest86+ and if so how many passes.

    PS I turned on driver verifier with all default options, rather than just the 3 ticked items, and ended up in a Driver-Verifier-Detected-Error reboot loop (got out of it using Safe mode and verifier /reset). Is the BSOD dump from that any use should I just trash it?

    Dave
     
    perdrix, Nov 13, 2017
    #58
  14. zbook New Member
    For memtest86+ version 5.01 please run for 8 or more passes and the more passes the better.
    Many BSOD report memory problems and ruling in or out RAM is useful in the troubleshooting of the BSOD.
    For windows driver verifier using the settings in this link:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    Whenever there is a new BSOD please post a zip into the thread.
     
    zbook, Nov 13, 2017
    #59
  15. perdrix Win User
    Just for clarification, the MS Community article proposes all option enabled except DDI compliance checking and randomized low resource simulation; while the TenForums tutorial proposes just I/O Verification, Force Pending I/O requests, and IRP logging. Which options would you prefer I used?

    Thanks
    Dave
     
    perdrix, Nov 13, 2017
    #60
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VIDEO DXGKRNL FATAL ERROR trying to install Creator Fall update

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