Windows 10: Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT

Discus and support Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT in Windows 10 Gaming to solve the problem; I recently purchased a Dell G5 15 gaming laptop in November for my family. My processor is IntelR CoreTM i7-10750H CPU @ 2.60GHz 2.59 GHz. It uses an... Discussion in 'Windows 10 Gaming' started by JMR1313, Feb 28, 2021.

  1. JMR1313 Win User

    Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT


    I recently purchased a Dell G5 15 gaming laptop in November for my family. My processor is IntelR CoreTM i7-10750H CPU @ 2.60GHz 2.59 GHz. It uses an Intel UHD graphics driver. The RAM is 8GB, only .2 is usd. The laptop is barely used except to play one online game, CS:GO. At times, it will startup and play perfectly. Then at other times, more frequent than not, it will startup, crash, and then the game will have FPS lagging issues. The game usually runs at 110+ FPS, but after the crash it will run around 30FPS. The only thing that "fixes" the lag is turning off my computer and then hours later turning it back on and hoping it will work normally sometimes it does, other times it doesn't. I have tried troubleshooting almost everything. I don't believe it is heat issue because the crash will happen even when I turn on the laptop after being off for hours. It is not an internet connection issue because I turn the wifi off and the game internally will still lag. I have updated all drivers, BIOS, and everything possible. I ran virus scans and cleanup scans. I have tried all the "tips" and changed everything to "high performance." I have contacted Dell which was zero help, and the CS:GO game help support which told me it is a computer issue and not a game issue. I installed WinDbg and have analyzed two dump files, one from the computer and one from CS:GO. Only problem is, I had no clue what I am looking at or how to fix the problems which caused the minidumps. I have tried googling what the results were to my best ability, and doing those suggestions, but it still occurs and I am at a loss. I will copy and paste the analysis results for both dumps below because I do not know how else to share them. Grateful for any and all help.


    DUMP FILE found in Minidump Folder:


    Microsoft R Windows Debugger Version 10.0.20153.1000 AMD64

    Copyright c Microsoft Corporation. All rights reserved.



    Loading Dump File [C:\Users\josep\Downloads\022821-9953-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available



    ************* Path validation summary **************

    Response Time ms Location

    Deferred srv*

    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 19041 MP 12 procs Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS Personal

    Edition build lab: 19041.1.amd64fre.vb_release.191206-1406

    Machine Name:

    Kernel base = 0xfffff807`15400000 PsLoadedModuleList = 0xfffff807`1602a390

    Debug session time: Sun Feb 28 08:39:34.878 2021 UTC - 5:00

    System Uptime: 0 days 12:00:44.567

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ................................................................

    ..........................

    Loading User Symbols

    Loading unloaded module list

    .....................

    For analysis of this file, run !analyze -v

    nt!KeBugCheckEx:

    fffff807`157f5a80 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd88c`5e79f2f0=0000000000000113

    2: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    VIDEO_DXGKRNL_FATAL_ERROR 113

    The dxgkrnl has detected that a violation has occurred. This resulted

    in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl

    is attempting to get enough information into the minidump such that somebody

    can pinpoint the crash cause. Any other values after parameter 1 must be

    individually examined according to the subtype.

    Arguments:

    Arg1: 0000000000000019, The subtype of the bugcheck:

    Arg2: 0000000000000002

    Arg3: 00000000000010de

    Arg4: 0000000000001f95



    Debugging Details:

    ------------------



    *** WARNING: Unable to verify checksum for win32k.sys



    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.mSec

    Value: 3640



    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on DESKTOP-588VSG9



    Key : Analysis.DebugData

    Value: CreateObject



    Key : Analysis.DebugModel

    Value: CreateObject



    Key : Analysis.Elapsed.mSec

    Value: 19286



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 93



    Key : Analysis.System

    Value: CreateObject



    Key : WER.OS.Branch

    Value: vb_release



    Key : WER.OS.Timestamp

    Value: 2019-12-06T14:06:00Z



    Key : WER.OS.Version

    Value: 10.0.19041.1





    ADDITIONAL_XML: 1



    OS_BUILD_LAYERS: 1



    BUGCHECK_CODE: 113



    BUGCHECK_P1: 19



    BUGCHECK_P2: 2



    BUGCHECK_P3: 10de



    BUGCHECK_P4: 1f95



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    CUSTOMER_CRASH_COUNT: 1



    PROCESS_NAME: System



    STACK_TEXT:

    ffffd88c`5e79f2e8 fffff807`2d6c3ad0 : 00000000`00000113 00000000`00000019 00000000`00000002 00000000`000010de : nt!KeBugCheckEx

    ffffd88c`5e79f2f0 fffff807`2d5d640c : ffffdf81`a0f1a117 ffffdf81`a0f1a180 ffffdf81`a0f1a180 ffffdf81`a0f1a117 : watchdog!WdLogEvent5_WdCriticalError+0xe0

    ffffd88c`5e79f330 fffff807`2d497a17 : 00000000`00000000 ffffdf81`a0f1a117 ffffdf81`a0f1a030 00000000`00000000 : dxgkrnl!DpiFdoHandleSurpriseRemoval+0x16c

    ffffd88c`5e79f370 fffff807`2d45c68a : ffffdf81`a0f1a030 ffffdf81`a6f17010 ffffdf81`a6f17010 fffff807`15640cff : dxgkrnl!DpiFdoDispatchPnp+0xd7

    ffffd88c`5e79f430 fffff807`3066830f : ffffdf81`a3972000 ffffd88c`5e79f5c9 ffffdf81`a3972000 00000000`3880a847 : dxgkrnl!DpiDispatchPnp+0xea

    ffffd88c`5e79f550 ffffdf81`a3972000 : ffffd88c`5e79f5c9 ffffdf81`a3972000 00000000`3880a847 fffff807`306681fe : nvlddmkm+0xd830f

    ffffd88c`5e79f558 ffffd88c`5e79f5c9 : ffffdf81`a3972000 00000000`3880a847 fffff807`306681fe ffffdf81`a3972000 : 0xffffdf81`a3972000

    ffffd88c`5e79f560 ffffdf81`a3972000 : 00000000`3880a847 fffff807`306681fe ffffdf81`a3972000 00000000`00000000 : 0xffffd88c`5e79f5c9

    ffffd88c`5e79f568 00000000`3880a847 : fffff807`306681fe ffffdf81`a3972000 00000000`00000000 00000000`00000000 : 0xffffdf81`a3972000

    ffffd88c`5e79f570 fffff807`306681fe : ffffdf81`a3972000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x3880a847

    ffffd88c`5e79f578 ffffdf81`a3972000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0xd81fe

    ffffd88c`5e79f580 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffdf81`a3972000





    SYMBOL_NAME: dxgkrnl!DpiFdoHandleSurpriseRemoval+16c



    MODULE_NAME: dxgkrnl



    IMAGE_NAME: dxgkrnl.sys



    IMAGE_VERSION: 10.0.19041.804



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: 16c



    FAILURE_BUCKET_ID: 0x113_dxgkrnl!DpiFdoHandleSurpriseRemoval



    OS_VERSION: 10.0.19041.1



    BUILDLAB_STR: vb_release



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    FAILURE_ID_HASH: {bea10195-35f6-424b-5ad3-3c856cd9ec71}



    Followup: MachineOwner

    ---------



    ****************************************************************************

    ****************************************************************************


    CSGO Crash File:





    Microsoft R Windows Debugger Version 10.0.20153.1000 X86

    Copyright c Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Users\josep\Downloads\csgo.exe.9860.dmp]

    User Mini Dump File: Only registers, stack and portions of memory are available





    ************* Path validation summary **************

    Response Time ms Location

    Deferred srv*

    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Version 19042 MP 12 procs Free x86 compatible

    Product: WinNt, suite: SingleUserTS Personal

    Edition build lab: 19041.1.amd64fre.vb_release.191206-1406

    Machine Name:

    Debug session time: Sun Feb 28 08:39:14.000 2021 UTC - 5:00

    System Uptime: not available

    Process Uptime: 0 days 0:01:12.000

    ................................................................

    ................................................................

    ................................................................

    .

    Loading unloaded module list

    ........................................

    This dump file has an exception of interest stored in it.

    The stored exception information can be accessed via .ecxr.

    2684.1b10: Security check failure or stack buffer overrun - code c0000409 first/second chance not available

    Subcode: 0x7 FAST_FAIL_FATAL_APP_EXIT

    For analysis of this file, run !analyze -v

    eax=00000001 ebx=00000000 ecx=00000007 edx=000001e9 esi=00155658 edi=6b2f14f0

    eip=6b2c9114 esp=154afae8 ebp=154afbec iopl=0 nv up ei pl nz na po nc

    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

    tier0!RestoreWin32ConsoleColor+0xd9f4:

    6b2c9114 cd29 int 29h

    0:016> !analyze -v

    *******************************************************************************

    * *

    * Exception Analysis *

    * *

    *******************************************************************************





    KEY_VALUES_STRING: 1



    Key : Analysis.CPU.mSec

    Value: 6014



    Key : Analysis.DebugAnalysisProvider.CPP

    Value: Create: 8007007e on DESKTOP-588VSG9



    Key : Analysis.DebugData

    Value: CreateObject



    Key : Analysis.DebugModel

    Value: CreateObject



    Key : Analysis.Elapsed.mSec

    Value: 49740



    Key : Analysis.Memory.CommitPeak.Mb

    Value: 530



    Key : Analysis.System

    Value: CreateObject



    Key : Timeline.Process.Start.DeltaSec

    Value: 72



    Key : WER.OS.Branch

    Value: vb_release



    Key : WER.OS.Timestamp

    Value: 2019-12-06T14:06:00Z



    Key : WER.OS.Version

    Value: 10.0.19041.1





    ADDITIONAL_XML: 1



    OS_BUILD_LAYERS: 1



    NTGLOBALFLAG: 0



    PROCESS_BAM_CURRENT_THROTTLED: 0



    PROCESS_BAM_PREVIOUS_THROTTLED: 0



    APPLICATION_VERIFIER_FLAGS: 0



    CONTEXT: .ecxr

    eax=00000001 ebx=00000000 ecx=00000007 edx=000001e9 esi=00155658 edi=6b2f14f0

    eip=6b2c9114 esp=154afae8 ebp=154afbec iopl=0 nv up ei pl nz na po nc

    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

    tier0!RestoreWin32ConsoleColor+0xd9f4:

    6b2c9114 cd29 int 29h

    Resetting default scope



    EXCEPTION_RECORD: .exr -1

    ExceptionAddress: 6b2c9114 tier0!RestoreWin32ConsoleColor+0x0000d9f4

    ExceptionCode: c0000409 Security check failure or stack buffer overrun

    ExceptionFlags: 00000001

    NumberParameters: 1

    Parameter[0]: 00000007

    Subcode: 0x7 FAST_FAIL_FATAL_APP_EXIT



    PROCESS_NAME: csgo.exe



    ERROR_CODE: NTSTATUS 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.



    EXCEPTION_CODE_STR: c0000409



    EXCEPTION_PARAMETER1: 00000007



    STACK_TEXT:

    WARNING: Stack unwind information not available. Following frames may be wrong.

    154afbec 6b2ab6e1 00155658 6b23fe78 0c78f018 tier0!RestoreWin32ConsoleColor+0xd9f4

    154afc04 6b1e550a 00000000 154afc44 6b1e3a40 tier0!DumpMemoryInfoStats+0x8d1

    154afc10 6b1e3a40 09805220 00155658 00000000 filesystem_stdio+0x1550a

    154afc44 6b1e289d 00155658 03708c60 6b258fff filesystem_stdio+0x13a40

    154afc88 6b2b42be 154afce0 154afccc 6b2adc30 filesystem_stdio+0x1289d

    154afc94 6b2adc30 03617540 6b2b42d0 6b2ade22 tier0!CThread::ThreadProcRunWithMinidumpHandler+0xe

    154afccc 6b2b4412 6b2b42d0 6b2b42d0 03617540 tier0!CatchAndWriteMiniDump+0x90

    154afd10 763efa29 03617540 763efa10 154afd7c tier0!CThread::ThreadProc+0x142

    154afd20 77ab76b4 03617540 695c7324 00000000 kernel32!BaseThreadInitThunk+0x19

    154afd7c 77ab7684 ffffffff 77ad7422 00000000 ntdll!__RtlUserThreadStart+0x2f

    154afd8c 00000000 6b2b42d0 03617540 00000000 ntdll!_RtlUserThreadStart+0x1b





    SYMBOL_NAME: tier0!RestoreWin32ConsoleColor+d9f4



    MODULE_NAME: tier0



    IMAGE_NAME: tier0.dll



    STACK_COMMAND: ~16s ; .ecxr ; kb



    FAILURE_BUCKET_ID: FAIL_FAST_FATAL_APP_EXIT_c0000409_tier0.dll!RestoreWin32ConsoleColor



    OS_VERSION: 10.0.19041.1



    BUILDLAB_STR: vb_release



    OSPLATFORM_TYPE: x86



    OSNAME: Windows 10



    FAILURE_ID_HASH: {1f974ffe-497b-c73f-60dc-b580b99dd8d7}



    Followup: MachineOwner

    ---------

    :)
     
    JMR1313, Feb 28, 2021
    #1
  2. Flava0ne Win User

    Fatal Error

    I've been trying to format my system but right after it finishes formatting I get a Fatal Error during the Windows installation process. That Fatal Error is a Data Error (cyclic redundancy check). I know that it's because of my hard drives, but how do I fix this issue? I have 2 Seagate Barracuda 7200.10 250GB SATA II Hard Drives in RAID 0. Any help and suggestions would be greatly appreciated. *Smile Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT :)
     
    Flava0ne, Feb 28, 2021
    #2
  3. BSOD VIDEO DXGKRNL FATAL ERROR

    Hi Microsoft,

    I have an MSI GS43 it has two graphic cards, one nvidia and one intel integrated. When I disable the nvidia driver from device manager my laptop work like a charm, no error. When I enable the nVidia driver the problem appear. after a few seconds the blue
    screen appear with the code VIDEO DXGKRNL FATAL ERROR. My laptop then tries to restart but it gets stuck on the msi logo and will not boot again. I neet to hard shut down and then restart. The windows restarts normally and after 3-4 seconds BSOD again and
    again. I did update my video kard drivers and every suggestion which I've read.

    I can also provide mini dump files or whatever it is needed for someone to understand the issue. I also have updated my Windows 10 to 1909.

    Thank you,

    Zot.
     
    ZoltikaInc, Feb 28, 2021
    #3
  4. Ztruker Win User

    Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT

    Random VIDEO DXGKRNL FATAL ERROR BSODs

    All I can tell you is what I see in the dump. Did you try the latest using DDU and not installing PHYSX as you did the driver from the ASUS web site?


    Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT [​IMG]
     
    Ztruker, Feb 28, 2021
    #4
Thema:

Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT

Loading...
  1. Video Fatal Error BSOD and/or FAST_FAIL_FATAL_APP_EXIT - Similar Threads - Video Fatal Error

  2. Black screen sometimes followed by BSOD on Video DXGKRNL Fatal Error

    in Windows 10 BSOD Crashes and Debugging
    Black screen sometimes followed by BSOD on Video DXGKRNL Fatal Error: Folks, I also get the following results from running repair tools: sfc /scannow fails at 48% complete with "Windows Resource Protection could not perform the requested operation". dism /online /cleanup-image /restorehealth gives: Deployment Image Servicing and...
  3. Video dxgkernel fatal error 113

    in Windows 10 BSOD Crashes and Debugging
    Video dxgkernel fatal error 113: Dear All, My laptop details: MSI GF63 Thin 9SC It's having a Intel Core i7 9th Gen processor and Nvidia Geforce GTX 1650 Max 4GB GPU. I'm having this error for the last 1 month. My system crashed more than 7 times with the same error. I tried re-installing graphics drivers...
  4. BSOD VIDEO DXGKRNL FATAL ERROR ThinkPad P51

    in Windows 10 Drivers and Hardware
    BSOD VIDEO DXGKRNL FATAL ERROR ThinkPad P51: I have this error on Windows Start. ThinkPad P51 Fresh Windows 10 All drivers are downloaded from Lenovo Vantage software and Windows Update MINI dump from computer : https://www.dropbox.com/s/34098zndfxgpuhs/112520-11359-01.rar?dl=0...
  5. BSOD dxgkrnl.sys Fatal Error

    in Windows 10 BSOD Crashes and Debugging
    BSOD dxgkrnl.sys Fatal Error: Hello, My computer running Windows 10 has been experiencing BSOD upon startup, usually shortly after I've logged in and started working. The error is always the same dxgkrnl.sys, and once I restart the computer, the battery is fully depleted even though there was a charge...
  6. BSOD VIDEO DXGKRNL FATAL ERROR

    in Windows 10 BSOD Crashes and Debugging
    BSOD VIDEO DXGKRNL FATAL ERROR: Hi Microsoft, I have an MSI GS43 it has two graphic cards, one nvidia and one intel integrated. When I disable the nvidia driver from device manager my laptop work like a charm, no error. When I enable the nVidia driver the problem appear. after a few seconds the blue...
  7. VIDEO DXGKRNL FATAL ERROR

    in Windows 10 BSOD Crashes and Debugging
    VIDEO DXGKRNL FATAL ERROR: Hi, I have Asus Zenbook 14 UX461UN and I'm facing multiple VIDEO DXGKRNL FATAL ERROR BSODs at least once in a day. Those happen randomly, from rightly after login process, in idle state, and when I use it, like for browsing, music, etc. (not using this laptop for heavy...
  8. Random VIDEO DXGKRNL FATAL ERROR BSODs

    in Windows 10 BSOD Crashes and Debugging
    Random VIDEO DXGKRNL FATAL ERROR BSODs: Hi, I have Asus Zenbook 14 UX461UN and I'm facing multiple VIDEO DXGKRNL FATAL ERROR BSODs at least once in a day. Those happen randomly, from rightly after login process, in idle state, and when I use it, like for browsing, music, etc. (not using this laptop for heavy...
  9. Video Fatal Error

    in Windows 10 BSOD Crashes and Debugging
    Video Fatal Error: Hi Guys, Im facing an issue with windows recently. Sorry for the language but the kost important is the fatal error below: DXGKNRL_FATAL_ERROR Any advice ? Regards, Maks [IMG]...
  10. BSOD during windows update, VIDEO DXG_KRNL FATAL ERROR

    in Windows 10 BSOD Crashes and Debugging
    BSOD during windows update, VIDEO DXG_KRNL FATAL ERROR: Hi, In the middle of windows update, I'm getting a BSOD with VIDEO DXG_KRNL FATAL ERROR. After this, I have to hold the power button down to power off, and when I restart it says "Restoring your previous version of windows" and then I can go back into the computer....