Windows 10: Video Playback Problem

Discus and support Video Playback Problem in Browsers and Email to solve the problem; I'm getting an error message quite frequently when I try to play a video on almost any website, such as YouTube The message reads: An error occurred.... Discussion in 'Browsers and Email' started by Mr Ed, Sep 4, 2017.

  1. Mr Ed Win User

    Video Playback Problem

    I'm getting an error message quite frequently when I try to play a video on almost any website, such as YouTube The message reads: An error occurred. Please try again later. (Playback ID:_VBAMBUYe5vqHN9kc6C). My Internet connection seems OK. I tried Googling the ID but couldn't get an answer. Any idea what can be causing this? Thanks.
    Toshiba L55 series laptop
    W10 version 1703

    Mr Ed, Sep 4, 2017
  2. ichwong Win User

    N78 video playback problem

    I experience intermittent video playback problem. The video playback freeze intermittently while the sound playback continues normally. I'm sure it is not a problem with the video file as the point of video freeze is random. The problem occurs for both
    streaming video as well as downloaded video.

    I tried different video format (3GP and MP4) and still experience the similar problem. I run the video playback with the following configuration for most of the time:

    Video resolution: 320x240

    Video format: 3GP or Mpeg4

    Video length: around 20 minutes

    Video size: around 150MB

    Playback screen: full size

    I'm quite disappointed as N-series is always branded as the multimedia powerhouse. However, it fails immediately when I played few video clips.

    Any one face the similar problem?
    ichwong, Sep 4, 2017
  3. Ken451 Win User
    Update error 0x80070643 in windows 10 pro version 1709 64 bit (kb4041994)?

    Unfortunately I have a video playback problem <sigh>, I've tried everything that I've found in these searches for days now.
    Ken451, Sep 4, 2017
  4. pepanee Win User

    Video Playback Problem

    Which internet browser are you using?

    Windows 10 has two built in browsers. If you're using Edge, try using Internet Explorer and vice versa. If you're using a non-Microsoft browser, then try those 2 browsers. Does the video on YouTube play in a different internet browser? Let's try to narrow down to see if it's your internet browser that's doing this.
    pepanee, Sep 4, 2017
  5. Mr Ed Win User
    Thanks, Pepanee. I'll try that as soon as I get time and let you know.
    Update: Everything appears normal now. Let's see if problem returns. I'm thinking perhaps a situation with my Internet provider.
    Mr Ed, Apr 5, 2018

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