Windows 10: video player is not working properly

Videos are distorted.

:)

 

Audio and video not playing properly online

Hi,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. Let me assist you.

• Is the issue specific to any video/website?

I suggest you to check the same issue on Internet Explorer. If the issue still persists then follow the link given below.

http://windows.microsoft.com/en-IN/internet-explorer/videos-dont-work#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Flash Player may not be enabled on your computer. This might be a reason of the audio and video not playing properly. Adobe flash player comes embedded in Microsoft Edge. You don’t need to install it separately. You can try enabling
and Testing it again following the steps provided in the below link.

Adobe Flash Player issues with Windows 10 (Microsoft Edge)

The player gets updated with Windows Updates. I suggest you to login to a Microsoft user account, and try installing all pending updates on the system and restart to check if the issue persists.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

adobe flash player not working since windows 10 installed

Hi David,

Thank you for posting your query in Microsoft Community.

To resolve the issue I may need some more information:

• 
  Do you get any error messages?
  
• 
  Is the issue specific to any particular website?
  

I would suggest you to try the steps in the article and check if it helps.

Flash Player games, video, or audio don't work | Windows

Troubleshoot Flash Player games, video, or audio| Windows

Get back to us, we’ll be glad to assist you.

Thank you.

 

Videos are not Syncing properly to my Lumia

Hi Microsoft Support Team,



I have followed your basci trouble shooting steps, but it didn't give any improvement.



Following are the details which you requested.

• OS version of my phone is 7.10.8862.144
• I have downloaded this videos from internet. (Say, Torrentz)
• Whenever I play, i can hear only sound and the video strucks in the beginning itself with some coloured strip at the bottom.
  
• Yes. Videos have worked properly earlier.
• All the videos which i synced through Zune.

Please provide the rectification steps at the earliest.



Thanks in advance.



Regards,

Naveen