Windows 10: Video software freezing/crashing

Discus and support Video software freezing/crashing in Windows 10 BSOD Crashes and Debugging to solve the problem; Recently I opened my video editing software to edit a video, but about 20 seconds after opening the program, it freezes and I cannot interact with the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BigMac123, Sep 6, 2019.

  1. BigMac123 Win User

    Video software freezing/crashing


    Recently I opened my video editing software to edit a video, but about 20 seconds after opening the program, it freezes and I cannot interact with the windows at all. I eventually have to task kill it so it will go away. It gave me an error to update my graphics card or else the program will be unstable, but yet my GPU is up to date. Shortly after this I tried to open some mp4 files that I have, but VLC media player would also freeze about 30 seconds in. And finally OBS would do the exact same thing. I have tried re-downloading all the software that I have listed, no luck. I have also tried downloading GPU drivers from the internet, no luck. I have an NVIDIA GPU, so I tried downloading the studio drivers, no luck, then I switched back to gaming drivers. And finally I have tried what this page has suggested: https://answers.microsoft.com/en-us...-crashes/efb442a9-42f5-42fb-b867-84de795c28f5 . Still no luck. I would really appreciate it if someone could help me out, this has been going on for about a week now and I can't edit anything. A sort of side note, I use shadowplay to record and it still works for some reason.


    My PC specs:

    GPU: RTX 2080

    CPU: AMD Ryzen 7 2700x

    RAM: 16 gb

    Motherboard: ASUS prime x470-pro

    I have windows 10 installed and up to date and I have only had my PC for about 8 months.


    Edit: My PC also bluescreened multiple times prior to this happening, and it gave me the KMODE_EXCEPTION_NOT_HANDLED error.


    Thanks all

    :)
     
    BigMac123, Sep 6, 2019
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Sep 6, 2019
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Sep 6, 2019
    #3
  4. Video software freezing/crashing

    All video editing software crashes.

    Recently upgraded to windows 10, couldnt render videos my pc just kept freezing. Being frustrated i went back to windows 7 assuming everything would be safe. Videos rendered perfectly fine.. however my discord would not install, so I came back to windows
    10 thinking that maybe it was just a bad install of windows 10 that caused the video rendering issues, but they still exist. every time i try to import a video to any video editing software, (ive tried a lot) it freezes and either the editing software freezes
    and crashes or it actually imports but when i go to render it windows freezes and i get a blue screen forcing me to reboot. any help would be nice.
     
    HypNotiQ IV, Sep 6, 2019
    #4
Thema:

Video software freezing/crashing

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