Windows 10: video tdr failur and dxgkrnl.sys blue screen

Discus and support video tdr failur and dxgkrnl.sys blue screen in Windows 10 Drivers and Hardware to solve the problem; random blue screen on a hp Laptop all Drivers updated regestry is ok memtest is ok all hd are testet all Hardware Test are ok chkdsk is ok... Discussion in 'Windows 10 Drivers and Hardware' started by raineröhlers, Dec 10, 2019.

  1. video tdr failur and dxgkrnl.sys blue screen


    random blue screen on a hp Laptop

    all Drivers updated

    regestry is ok

    memtest is ok

    all hd are testet

    all Hardware Test are ok

    chkdsk is ok

    win 10 is up to date

    hp support is helpless


    anny idea ?

    :)
     
    raineröhlers, Dec 10, 2019
    #1
  2. rml123 Win User

    Blue Screen - Video TDR Failure

    Hello

    I have had 2 blue screen system failures this morning. Both of them with the message Video TDR Failure. The message advised me to contact support and quote igdkmd64.sys.

    The system was installing Windows Updates at the time so that is my prime suspicion. The update that was successfully installed was Intel Corporation driver update for Intel(R) HD Graphics. It appears twice at the top of the list of updates for some reason.
     
    rml123, Dec 10, 2019
    #2
  3. Video TDR failure.

    My OS is windows 10. It happens that when I try to restart the computer from sleep mode, it goes the blue screen with Video TDR failure.

    An advise on the problem will be appreciated.

    Thanks
     
    HeathcliffTang, Dec 10, 2019
    #3
  4. AllisonGM Win User

    video tdr failur and dxgkrnl.sys blue screen

    Video TDR Failure - igdkmd64.sys

    Both yesterday and this morning I was able to work in Adobe Premiere editing videos. This afternoon I got the blue screen with the Video TDR Failure - igdkmd64.sys failure.

    I have tried updating the video driver and I even deleted and reinstalled it. I'm not great with computers so I have no clue where to go next.

    My computer shows the following info:

    Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz

    12.0 GF installed ram

    64-bit operating system, x64-based processor

    Intel(R) HD Graphics 530

    I'm not sure what else you might need but I can also include that if you can let me know.

    I have my last 3 DMP files in OneDrive but I'm not sure if I post the link here?

    Absolutely any help to solve my problem would be awesome. It's been a frustrating afternoon! Thanks video tdr failur and dxgkrnl.sys blue screen :)
     
    AllisonGM, Dec 10, 2019
    #4
Thema:

video tdr failur and dxgkrnl.sys blue screen

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