Windows 10: Video tdr failure(atikmpag.sys) + integred mouse doesnt work

Discus and support Video tdr failure(atikmpag.sys) + integred mouse doesnt work in Windows 10 BSOD Crashes and Debugging to solve the problem; hello, I formatted my laptop two days ago and this error cant stop showing up (video tdr failure(atikmpag.sys) im really tired i tried everything... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SalmaAgerbi, Feb 4, 2019.

  1. Video tdr failure(atikmpag.sys) + integred mouse doesnt work


    hello,

    I formatted my laptop two days ago and this error cant stop showing up (video tdr failure(atikmpag.sys)


    im really tired i tried everything possible i installed latest updates i installed drivers from system update lenovo program i installed drivers in safe mode nothing worked and my mouse cant work anymore i have error 39 when i try to install the driver can you please help me with an effective solution?

    my laptop is lenovo ideapad 320-15ast

    4gb ram

    apu e2 7th gen

    amd r2

    and thank you for your attention

    :)
     
    SalmaAgerbi, Feb 4, 2019
    #1
  2. philc43 Win User

    BSOD Video TDR Failure


    She probably needs to do a video driver update. Get her to go to the manufacturers website for her graphics card and update her graphics card drivers.

    Try looking at this thread to see a similar problem: BSOD video tdr failure nvlddmkm.sys
     
    philc43, Feb 4, 2019
    #2
  3. rml123 Win User
    Blue Screen - Video TDR Failure

    Hello

    I have had 2 blue screen system failures this morning. Both of them with the message Video TDR Failure. The message advised me to contact support and quote igdkmd64.sys.

    The system was installing Windows Updates at the time so that is my prime suspicion. The update that was successfully installed was Intel Corporation driver update for Intel(R) HD Graphics. It appears twice at the top of the list of updates for some reason.
     
    rml123, Feb 4, 2019
    #3
  4. AllisonGM Win User

    Video tdr failure(atikmpag.sys) + integred mouse doesnt work

    Video TDR Failure - igdkmd64.sys

    Both yesterday and this morning I was able to work in Adobe Premiere editing videos. This afternoon I got the blue screen with the Video TDR Failure - igdkmd64.sys failure.

    I have tried updating the video driver and I even deleted and reinstalled it. I'm not great with computers so I have no clue where to go next.

    My computer shows the following info:

    Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz

    12.0 GF installed ram

    64-bit operating system, x64-based processor

    Intel(R) HD Graphics 530

    I'm not sure what else you might need but I can also include that if you can let me know.

    I have my last 3 DMP files in OneDrive but I'm not sure if I post the link here?

    Absolutely any help to solve my problem would be awesome. It's been a frustrating afternoon! Thanks Video tdr failure(atikmpag.sys) + integred mouse doesnt work :)
     
    AllisonGM, Feb 4, 2019
    #4
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Video tdr failure(atikmpag.sys) + integred mouse doesnt work

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