Windows 10: Video TDR failure atikmpag.sys on Dell XPS with Windows 10

Hi,

When I turn on my PC I have the blue screen with "Video TDR failure atikmpag.sys" on it. I have a Dell XPS that I udpated to Windows 10 a long time ago.

I think it happened after updating some drivers including for the video card ATI Radeon.


-> Even after turning on and off the PC 3 times I cannot start in safe mode. Actually the first 2 times I get to the blue screen, the 3rd time I get a black screen

-> If hit the F12 or F2 key I cannot get to the boot menu to get the PC to start on the USB port


Please help !


Thanks

:)

 

window 10 video tdr failure

Hi, HarshthakurSuperman

My name is Aracely, I am an Independent Advisor. I would love to help you today.

Check this link, I hope it helps.

https://troubleshooter.xyz/wiki/fix-video-tdr-f...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let me know if the information has been helpful in solving your problem.

 

BSOD Video TDR Failure


She probably needs to do a video driver update. Get her to go to the manufacturers website for her graphics card and update her graphics card drivers.

Try looking at this thread to see a similar problem: BSOD video tdr failure nvlddmkm.sys

 

Blue Screen - Video TDR Failure

Hello

I have had 2 blue screen system failures this morning. Both of them with the message Video TDR Failure. The message advised me to contact support and quote igdkmd64.sys.

The system was installing Windows Updates at the time so that is my prime suspicion. The update that was successfully installed was Intel Corporation driver update for Intel(R) HD Graphics. It appears twice at the top of the list of updates for some reason.