Windows 10: Video using Microsoft Photo app -

Discus and support Video using Microsoft Photo app - in Windows 10 Software and Apps to solve the problem; Hi - I just created a video using the photo app, and I applied the Adventure theme to it. The video is just under 1 minute, and I have various title... Discussion in 'Windows 10 Software and Apps' started by Denise_Advisor21, Aug 12, 2019.

  1. Video using Microsoft Photo app -


    Hi -


    I just created a video using the photo app, and I applied the Adventure theme to it. The video is just under 1 minute, and I have various title cards in the video with text on those title cards, and for various duration.


    Upon playing the video within the app (to see how well it flows), the title card with the associated text would play for 2 seconds, then the text would disappear, leaving only a blank title card until the next title card appears. Obviously, I don't want this to be the case.

    I've created the same video on 2 different windows machines, with the same result. Is this a glitch?


    Can someone shed light on this, or let me know how to rectify this, please.


    I would be quite grateful.


    Cheers,

    :)
     
    Denise_Advisor21, Aug 12, 2019
    #1

  2. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Aug 12, 2019
    #2
  3. Windows Photos Export Video Project Problem

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
    to follow the steps mentioned in these methods.



    Method 1: Please refer the steps as mentioned in

    Fix problems with apps from Microsoft Store
    article.



    Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:



    1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
    2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    3. Once the above command is successful. You can install the Photo app from Microsoft Store.


    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 12, 2019
    #3
  4. Mithin_EJ Win User

    Video using Microsoft Photo app -

    Movie Editor in the photos app keeps uploading a pink/purple video instead of the actual video

    Hi Emma Epps,



    Thank you for writing to Microsoft Community Forums.



    To get clarity of this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.



    1. Is this issue occurring with all the video app, or with the particular video file?
    2. What is the Graphic Card that you have installed on your PC?
    3. What is the make and model of the system?
    4. What is the version of Windows 10 you are using? You can refer this article to
      Check for operating system information in Windows 10.


    It seems likely this pink artifacts on export issue is caused by display driver compatibility issues. However, I suggest you to follow the below method and check if that helps.



    Method 1: Turn off hardware-accelerated video encoding in Settings



    1. Open photo app and select settings
    2. At the bottom you will find your app version number in the About this app section
    3. If you are running version 2018.180710.00 or greater
      there will also be a Video section with a toggle on this page
    4. You should try turning off this toggle, which will disable hardware-accelerated video encoding, then exporting your video.


    I also suggest you to refer this Thread
    Windows photo app - Export/Share function problem
    , from Sarah S (Microsoft)
    Replied on July 14, 2018.







    I look forward to hearing from you soon.



    Regards,
     
    Mithin_EJ, Aug 12, 2019
    #4
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Video using Microsoft Photo app -

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