Windows 10: VIDEO_SCHEDULER_INTERNAL_ERROR when just browsing on the internet

So I was just browsing on the internet with no other applications opened except Firefox and a random BSOD occured with the error code "VIDEO_SCHEDULER_INTERNAL_ERROR". Is someone able to look into my minidump file to see if that can find anything?


Minidump file link: https://www.dropbox.com/s/8ag6kynywh5l7f1/031320-13828-01.rar?dl=0


Thank you so much in advance.

:)

 

Cant delete the browsing history in the internet options.

Hi John,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you need to delete previous browsing history.

Please answer the below question to assist you better,

Which browser are you using Microsoft Edge and Internet Explorer?

Follow the below methods and check if it helps,

Method 1: Internet Explorer (Delete Browsing History)

Step 1:

I suggest you to press Shift Key + Ctrl Key + Delete Key together and check the box against History and delete.

Steps 2: Reset Internet Explorer.

I suggest you to try the steps provided to reset Internet Explorer, in the link below.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Method 2: Microsoft Edge (Delete Browsing History)

I would suggest you to refer the link below on Viewing or deleting browsing history in Microsoft Edge,

http://windows.microsoft.com/en-hk/...-browsing-history-in-microsoft-edge#v1h=tab01

Note: When you use InPrivate Tabs your browsing data (like cookies history or temporary files) isn’t saved on your pc after you are done. Microsoft Edge deletes temporary data from
your pc after all your InPrivate Tabs are closed.

Reply us if you have further queries we will be glad to assist you.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Unable to browse the Internet even when connected to Wi-Fi

Hi,

There may be several reasons as to why you cannot connect to the internet. To isolate the issue, kindly answer the following questions:

• What browser are you using?
• Have you tried connecting to the internet using a wired connection?
• When did the issue start?
• Does this happen with all websites?
  
• What troubleshooting steps have you done so far?

We also suggest that you try the try the troubleshooting steps found
here.

Regards.