Windows 10: Video_TDR_Failure, nvlddmkm.sys resulting crash Windows 10 while using DAZ Studio.

Discus and support Video_TDR_Failure, nvlddmkm.sys resulting crash Windows 10 while using DAZ Studio. in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been getting these since the beginning of May, and today was the first day I was able to capture a dump file for it so that I could report it.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Randy G Muller, Jun 9, 2019.

  1. Video_TDR_Failure, nvlddmkm.sys resulting crash Windows 10 while using DAZ Studio.


    I have been getting these since the beginning of May, and today was the first day I was able to capture a dump file for it so that I could report it.


    The (apparent) repeatable (and avoidable) scenario which causes the problem:


    I use DAZ studio to do some 3d modelling and rendering using an NVIDIA GeForce RTX 2080. This almost always happens when I have done some renders (2560x1440 pixels). After the render, the program is still using about 4GB of memory on the 2080. After I save the image, it reduces to about 2GB (instead of going down to zero or near zero). It holds onto this indefinitely. I do nothing else with DAZ Studio, and somewhere between 30 and 60 minutes, the bugcheck occurs.


    The first 3 times (5/1, 5/2 and 5/10), a Blue Screen was generated, with dump files. After 5/10, I figured out how to prevent the memory dump from getting deleted. I also realized the same scenario was occurring every time, so I began to actively avoid keeping the project open in DAZ Studio after my last render. On f/26, 6/3, 6/5, 6/6 and today, I actively caused the problem, but until today, no dump file was being generated. I fixed that when I unchecked "Automatically manage paging file size for all drives" and set Custom Size to 3072/8192 in the Virtual Memory dialog, from Performance Options, from System Properties after I ran sysdm.cpl from the Start Menu.


    This is a repeatable and also a semi-avoidable problem, if I am careful. I have not found the simplest, minimal repeatable case yet.


    Today, this problem occurred while the computer was asleep, with the laptop screen closed. I thought that the problem was not going to occur, so I put it to sleep. What actually happened was what usually happens: The crash occurred, and the computer went into a loop (I suspect), causing the fans to go into overdrive, and it stayed in that state until I hit the power/sleep button, which is configured to sleep/wakeup, but in this case it immediately powered off. When I rebooted, I checked the event log and checked to see if a dump was generated. It was there.


    Error message:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff8904d72cb010, 0xfffff8019b1b63d4, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\060819-10781-01.dmp. Report Id: 62d56a2b-eca3-4175-bc25-8dbf5f6a4a76.


    The zipped dump file and MSInfo file are located here:

    https://drive.google.com/open?id=16PhbsLh1dybrOatqmQoHcfpsRVo3WhqF







    ***Modified Title from: Bugcheck 0x00000116 crash with no Blue Screen***

    :)
     
    Randy G Muller, Jun 9, 2019
    #1

  2. Video_TDR_Failure (igdkmd64.sys)

    My Dell computer with Windows 10 crashes frequently, displaying Video_TDR_Failure (igdkmd64.sys). When the computer restarts the clock always indicates 1 hour earlier than before the crash. What is the problem?
     
    Mergatroyd 01, Jun 9, 2019
    #2
  3. zbook Win User
    Getting nvlddmkm error in event viewer, game crashing


    1) Run Memtest86+ - Advanced Memory Diagnostic Tool
    At least 8 runs

    2) run administrative command prompt:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    chkdsk /x /f /r
    For the chkdsk it will require a reboot and may take many hours. Plan to run it overnight.
    To view the chkdsk results run administrative command prompt or powershell: get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    Let us know the results of each study.


    Let's troubleshoot performing many of the steps for the driver in this link once memory, chkdsk, operating system integrity steps have been completed.

    nvlddmkm.sys on Windows 10 Blue Screen Failure [Solved] - Driver Easy
     
    zbook, Jun 9, 2019
    #3
  4. SUI
    Sui Win User

    Video_TDR_Failure, nvlddmkm.sys resulting crash Windows 10 while using DAZ Studio.

    Getting nvlddmkm error in event viewer, game crashing


    I already ran sfc scannow yesterday, as well as DISM checkhealth, neither returned error. I didn't run DISM restorehealth or chkdsk though, is it still needed?

    Btw I'm not getting any BSOD's or any windows problems, only issue is game is freezing and crashing.
     
Thema:

Video_TDR_Failure, nvlddmkm.sys resulting crash Windows 10 while using DAZ Studio.

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