Windows 10: Videos and Photos not in Camera Roll

I've filmed and taken multiple photos and videos on the camera of my surface 7, but I can only see three files in my camera roll.

:)

 

Folding camera rolls photo music and video

Computer work hard was folding camera rolls photo music and video?

SHIRLEY MONTGOMERY

Thanks you

T

 

Photos and videos vanish from camera roll

Hi Adrian,



Thank you for writing to Microsoft Community Forums.

1. Have you tried to access the photos and Videos from the different locations?
   
2. Is this issue occurring only after connecting Surface to the Docking station?
   

Try the below suggested steps to fix the issue.

Step 1

You may also refer the article Troubleshoot Surface Dock and
docking stations for more information.



Step 2

Remove the docking station and Check if you are able to access the photos/Videos. If yes, then it might be an issue with the docking station.

However, you may try updating the display adapters and check the status of the issue.

Refer the article on how to update drivers in Windows 10.





Hope it helps.



Muralidhar

Microsoft Community Moderator

 

When I take a photo of myself with my laptop camera, what directory is it placed in?

By default, your pictures should appear in your Pictures\Camera Roll folder. If they aren't there, follow these steps to figure out where they are being saved:

1. Take a picture with the camera app.
   
2. Click the thumbnail of the picture you just took at the bottom right of the app.
   
3. When the photo viewer opens, click the three dots (...) at the top right and select "File Info".
   

A panel will then appear and it will tell you the directory where your picture is located.

If you created your account picture by going to your account settings and then selecting "create your picture -> camera", then the picture will not have been stored in your camera roll. It will be located in %AppData%\Microsoft\Windows\AccountPictures as mentioned by @kicken.