Windows 10: Videos are not playing on certain websites

Discus and support Videos are not playing on certain websites in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, Since yesterday I've been unable to load some videos on some websites. You Tube works as does videos on Facebook. I have cleared the cache and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ajms_437, Oct 10, 2019.

  1. ajms_437 Win User

    Videos are not playing on certain websites


    Hello,

    Since yesterday I've been unable to load some videos on some websites. You Tube works as does videos on Facebook. I have cleared the cache and cookies and under Device Manager have updated the driver on my Intel(R) UHD Graphics 620. Restarted as advised but still the issue persists. Not sure what else I can be doing.

    Anthony


    ***Original title: Loading error retry on websites using Windows 10 after an update***

    :)
     
    ajms_437, Oct 10, 2019
    #1
  2. Nikhar_K Win User

    Unable to play Videos in OneDrive website

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I completely understand that you have not received any response from the support team. As you are unable to play videos in the app and on OneDrive website, I suggest you to refer the article

    Video formats you can play on the OneDrive website
    to know about the video formats that are supported by OneDrive website.



    You can get in touch with the OneDrive support team, follow the below steps to contact the OneDrive support team.



    Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
    Email OneDrive support. Submit your question and follow the prompts to request support.



    Hope it helps.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 10, 2019
    #2
  3. Amit_Sun Win User
    video not playing

    Hi,

    Thank you for writing to Microsoft Community Forums.

    1. May I know, which video player you are using to play the video?
    2. Are you able to play the video on any other computer?
    3. Are you facing the issue with only specific video or with all the other videos?

    This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

    Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

    Method 1: Try a different video player.

    1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
    2. I suggest you to try a different video player and check if it plays.
    3. You can also check on different device or computer.

    Step: Run Windows Media player troubleshooter.

    1. Press Windows + R key on your keyboard together.
    2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
    3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
    4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
    5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
    6. Reboot the computer and check.
    If you still face the issue, reply to this post with more information.

    Hope it helps,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Oct 10, 2019
    #3
  4. swill517 Win User

    Videos are not playing on certain websites

    I have an HTC HD7, and certain websites require flash to play videos.

    I have an HTC HD7, and certain websites require flash to play videos. I know flash is not supported with windows phone but I'd like to know is there any way that I can download some type of software or something similar to flash so that I can view those
    videos? I have downloaded the update for windows 7.5 on my HD7 also. Is there any new features that I can use to view those videos from my update??
     
    swill517, Oct 10, 2019
    #4
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Videos are not playing on certain websites

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