Windows 10: videos dont play

Discus and support videos dont play in Windows 10 BSOD Crashes and Debugging to solve the problem; I downloaded the new windows update and now u cant watch videos on my pc (no videos for: youtube , twitch , discord ,etc..) . it might not be because... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Im gxsr, Sep 8, 2018.

  1. Im gxsr Win User

    videos dont play

    I downloaded the new windows update and now u cant watch videos on my pc (no videos for: youtube , twitch , discord ,etc..) . it might not be because of the windows update but im sure it is (a friend of mine downloaded a windows update and it messed up his computer a few months ago) , ty for reading and helping.

    Im gxsr, Sep 8, 2018
  2. Pawan1709 Win User

    upgraded from 7 to 10. youtube videos won't play


    Thank you for posting your query on Microsoft Community.

    Provide us with the below details for better clarity on the issue.

    • Which internet browser are you using to play online videos?

    • Which video are you referring by “others?”

    • Are you using a local or Microsoft user account?

    • Are you getting any error on trying to play videos?

    I suggest you to login using a Microsoft account, in case you are not logged into one and try the below steps and check if it helps,

    Step 1: If issue is with Internet explorer, I suggest you to refer this link

    Step 2: Ensure to install any pending updates on the system and restart the computer to check if this helps.

    Hope this information is helpful. Please get back with the above details so that we can assist you further, we’ll be glad to assist you.
    Pawan1709, Sep 8, 2018
  3. Windows 10 videos won't play

    Hi Michael,

    Thank you for posting your query in Microsoft Community.

    We are sorry for the inconvenience caused.

    Please follow the below methods and check,

    Method 1: Run the Video Playback troubleshooter and check if it helps.

    Follow the below steps:

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Video Playback.
    • Follow the on-screen instructions to run the troubleshooter.

    If the issue persists then follow the below method.

    Method 2:

    I suggest you to update the Display adapters driver from the Device Manager and check if it works.

    Follow the below steps:

    • Right click on Start button and click on Device Manager.
    • Select the Graphic driver from the list by extending Display adapters.
    • Right click on the Graphic driver and click on Update driver Software.

    If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

    Also refer the link below on Why wont videos play in Internet Explorer

    Please reply us back if you have any further queries. We will be glad to assist you.
    Anupkarkal1709, Sep 8, 2018
  4. videos dont play

    Videos won't play- "This item is in a format we don't support. Oxc1010103"


    To assist you better, please answer the following questions:

    • Which is the media player you are trying to play the video?
    • What is the format of the video file you are trying to play?
    I suggest you to run the video in the Windows media player
    and check.

    If the issue still persist, you may check for any pending updates and install it, then check if you can play the video. To check for the update and install the updates, please follow the below steps:

    • Go to Start menu, and type Windows updates and press Enter.
    • Click on Check for updates, Windows will check for any pending updates and shows on the screen after this. Select install to install the updates.

    Hope you could play the video.

    Get back to us for further queries, we will be glad to help you.
    Rishad K T, Sep 8, 2018

videos dont play

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