Windows 10: Videos not playing on browsers

SOLVED: I have Windows 10 N that do not include a needed package.
Go to settings > apps > Optional features > add a feature > Media feature pack install it, restart, wait for an update, install the update and restart and you should be good to go.


Hi there, first of all my Windows Version number is : 1909 (build 18363.535)

Some time ago I updated from windows 7 to 10.

Today I completely formatted the PC though.
I had some issues with the update (from 7 to 10) that's why I decided to format it and cleanly install windows 10.

All issues were resolved except one.

Most videos on browsers do not play!

Youtube is fine, but others are not.
For example in this post

The video does not play in Opera, Firefox or Edge without errors in dev console.

In vimeo as well, but the player there shows this error Screenshot by Lightshot

The videos in general don't have issues as I can normally watch them from another computer.

What is very strange to me is that I formatted today. Is there a general issue with windows?
Could it be something about my graphics card?

Thanks

:)

 

Videos not playing

Hi,

I am also having an issue with my videos not playing on any browser for windows 10. So I followed the steps that you listed for the video option but there is
no folder called Display Drivers. There are folders called display adapters and disk drivers however. Maybe I should uninstall one of those?

Thanks

Zach

 

videos not playing

Hi Tracy,

There’s a possibility that there are changes in the video configuration of your device after the last Windows update.
For us to isolate the issue, we will need to ask you a few questions:

• Are you trying to play the video files using a browser or an app?
  
• Are you getting any error messages?
• What specific troubleshooting steps have you done so far?

If you are using a browser, you may try to access the video files on a different web browser. Otherwise,
you may also check the response of Amarjeet1709 on this

thread. This will provide you steps on how to run the Video playback troubleshooter and update the display adapters on your device.

Feel free to contact us if you have further inquiries.


If you think this was useful, do not hesitate to “mark it as an answer” to help those who are facing the same problem.

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator