Windows 10: Video’s not playing properly

Discus and support Video’s not playing properly in Windows 10 Drivers and Hardware to solve the problem; Hello the video’s on my hard drive only play super zoomed in and without colour but the sound is fine. I can get you tube to work on Chrome but again... Discussion in 'Windows 10 Drivers and Hardware' started by PaulTiffin, Oct 31, 2018.

  1. PAULTIFFIN
    PaulTiffin Win User

    Video’s not playing properly


    Hello the video’s on my hard drive only play super zoomed in and without colour but the sound is fine. I can get you tube to work on Chrome but again in Microsoft edge they still play super zoomed in and with no colour. This Happened awhile ago but now I need to use some of video’s on my hard drive. It does not seem to matter what media player I use. I have an HP computer with an AMDA8 with an AMD Radeon R5 Graphics.

    :)
     
    PaulTiffin, Oct 31, 2018
    #1
  2. NAVEEN KUMAR MEDA
    Naveen Kumar Meda Win User

    Videos are not Syncing properly to my Lumia

    Hi Microsoft Support Team,



    I have followed your basci trouble shooting steps, but it didn't give any improvement.



    Following are the details which you requested.



    • OS version of my phone is 7.10.8862.144
    • I have downloaded this videos from internet. (Say, Torrentz)
    • Whenever I play, i can hear only sound and the video strucks in the beginning itself with some coloured strip at the bottom.
    • Yes. Videos have worked properly earlier.
    • All the videos which i synced through Zune.
    Please provide the rectification steps at the earliest.



    Thanks in advance.



    Regards,

    Naveen
     
    Naveen Kumar Meda, Oct 31, 2018
    #2
  3. PAWAN DHONDIYAL
    Pawan Dhondiyal Win User
    Audio and video not playing properly online

    Hi,

    Thank you for posting your query on Microsoft Community.

    We regret the inconvenience caused to you. Let me assist you.

    • Is the issue specific to any video/website?

    I suggest you to check the same issue on Internet Explorer. If the issue still persists then follow the link given below.

    http://windows.microsoft.com/en-IN/internet-explorer/videos-dont-work#ie=ie-11

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
    Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Flash Player may not be enabled on your computer. This might be a reason of the audio and video not playing properly. Adobe flash player comes embedded in Microsoft Edge. You don’t need to install it separately. You can try enabling
    and Testing it again following the steps provided in the below link.

    Adobe Flash Player issues with Windows 10 (Microsoft Edge)

    The player gets updated with Windows Updates. I suggest you to login to a Microsoft user account, and try installing all pending updates on the system and restart to check if the issue persists.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Pawan Dhondiyal, Oct 31, 2018
    #3
  4. STEEPHANPUTHOOR
    steephanputhoor Win User

    Video’s not playing properly

    Videos are not playing properly online

    I didn't make any changes to my windows 10 system prior to the issue. I can't play videos. When I open or try to play a video stored locally or videos online or even a u tube video, it doesn't respond or play. The videos stand like picture. But the videos
    are playing properly after downloading with IDM.
     
    steephanputhoor, Oct 31, 2018
    #4
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Video’s not playing properly

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