Windows 10: Virus Factory Reset Problem

Discus and support Virus Factory Reset Problem in AntiVirus, Firewalls and System Security to solve the problem; Hello there, I have this massive problem where a virus has hijacked the command prompt thus leaving me not to be able to do anything about it. I tried... Discussion in 'AntiVirus, Firewalls and System Security' started by Norman_409, Jun 9, 2019.

  1. Virus Factory Reset Problem


    Hello there, I have this massive problem where a virus has hijacked the command prompt thus leaving me not to be able to do anything about it. I tried all possible solutions including booting in the safe mode and fixing it. I simply gave up and went to factory reset my PC. However, I believe the virus downloaded files causing disk space to fill up. I can’t factory reset it. Any solutions? Virus Factory Reset Problem [​IMG]Virus Factory Reset Problem [​IMG]Virus Factory Reset Problem [​IMG]

    :)
     
    Norman_409, Jun 9, 2019
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jun 9, 2019
    #2
  3. AndreePin Win User
    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, Jun 9, 2019
    #3
  4. Virus Factory Reset Problem

    Factory reset

    Hello darrylwelch,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    If factory reset doesn't works, I suggest you to make clean install.

    Please refer this step-by-step guide:

    https://www.kapilarya.com/how-to-make-clean-ins...

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
     
    Kapil Arya [Directly], Jun 9, 2019
    #4
Thema:

Virus Factory Reset Problem

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