Windows 10: Virus in system 32 file

i got a virus on my pc with rufus i removed the program but it still has a file that i cannot delete in the folder system32 is there a way i can remove it. any thing i tried it says denied acsess. it also wont wlow me to resore my pc.

:)

 

System 32 files/ programs runs for a while and disappears on Windows 10

Hi Konstantin,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing with the processes running on the operating system. Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• When exactly does this issue persists?

I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to sign-out from the current user account, restart the computer, resign-in and check with the status of this issue.

Step 2: I suggest you to run SFC scan and check if it helps.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

Follow the below steps:

• Right click on the Start button, click on
  Command Prompt (Admin).
• Type “sfc /scannow” without the quotes and hit
  Enter.
• After the scan, restart the computer and check for the issue.

Step 3: Also, I suggest you to install all the pending updates on Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue with the required information for further assistance.

 

SYSTEM 32 WORM/virus

Hi John,

Let us try the following steps and check if it helps in resolving your issue.

Method 1: System Maintenance Troubleshooter

Please follow the steps below:

• Type “Troubleshooting” on the Windows Search bar and click
  Enter.
• On the left side of the Troubleshooting window, click on “View all”
• Click on System Maintenance. Please provide a password if asked for it and click ok.

Method 2: Run DISM Tool

• Press Windows key + X and click on
  Command Prompt (Admin). Kindly provide the administrative password, if prompt appears.
• Type Dism /Online /Cleanup-Image /ScanHealth and click Enter.
• Type Dism /Online /Cleanup-Image /CheckHealth and click Enter.
  
• Type Dism /Online /Cleanup-Image /RestoreHealth and click Enter.
• Restart your system and check if the issue persists

For more information about DISM click on the link below:

Fix Windows Update errors via DISM or System Update Readiness tool - Windows Server | Microsoft Learn

Regards,

 

Files in System 32 do not work

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

This issue may arise due to some accidently made change to system files or virus/malware infection. I suggest you to follow the below given methods and check if it helps:

Method 1:

If SFC scan is not working, I suggest you to try running DISM tool and check if it helps. To do so, kindly follow the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Method 2:

If issue persist, I suggest you to try running Startup repair from Advance boot option. It may ask you to insert the Installation DVD/USB while doing startup repair. You have to create an installation media for that. You may download an ISO from the below
link:

http://www.microsoft.com/en-us/software-download/windows10



(Refer to the section "Installing Windows 10 using the media creation tool " in the above article for creating the tool).

Once you have the installation media, follow the steps for Startup repair given in the below given link and check if it resolves the issue:

Windows Startup Settings:

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab02



Hope this information helps. Post back with updated issue details for further help.

Thank you.