Windows 10: Virus protection on windows defender

Discus and support Virus protection on windows defender in AntiVirus, Firewalls and System Security to solve the problem; My virus protection on windows defender will not scan as it states that I am using another provider although I have not subscribed to any other... Discussion in 'AntiVirus, Firewalls and System Security' started by JohnKilborn, Jul 19, 2019.

  1. Virus protection on windows defender


    My virus protection on windows defender will not scan as it states that I am using another provider although I have not subscribed to any other provider . This is a recent occurrence (2 days) . Any ideas?

    :)
     
    JohnKilborn, Jul 19, 2019
    #1

  2. Cannot turn on Windows Defender virus protection

    I had the same sort of symptoms. In the Windows Security Center, under Virus and threat protection, it said "Your virus & threat protection is managed by your organization."


    Virus protection on windows defender wm5Jc.png


    I note you mentioned the Registry Keys under HKLM/SOFTWARE/Microsoft/Windows Defender. Nice spotting, but it seems like there is another key that is causing the problem for some users.

    Steps to a solution:

    1. Press the Windows key and type "regedit"
    2. On the regedit icon that appears, right-click and select Run as Administrator.
    3. Navigate to the folder located at HKLM\SOFTWARE\Policies\Microsoft\Windows Defender (You can paste this into the address box at the top of the window, or navigate manually using the side directory structure)
    4. In this folder, there are probably two keys. Right-click and Delete the DisableAntiSpyware key.
    5. Exit regedit, and return to the Windows Defender settings screen (refresh it if necessary). Windows Defender should have the scan options available and working.

    Solution adapted from here, with a much more detailed solution here.
     
    MechtEngineer, Jul 19, 2019
    #2
  3. Booster2 Win User
    How to turn on Window Defender virus protection.

    I installed Malwarebytes Anti-Malware. Now my Windows Defender is turned off. I need the virus protection but am unable to turn on Defender virus protection. I am using Windows 10. Any suggestions?
     
    Booster2, Jul 19, 2019
    #3
  4. Le Boule Win User

    Virus protection on windows defender

    windows defender virus protection

    Go to Security and Maintenance, look in 'Security' and see what program is listed under Virus Protection. Windows Defender (WD) will not be enabled and functioning properly if there is a program other than Windows Defender listed.

    For further information see the Answer of quietman7
    - MVP
    in windowsdefender wont turn on

    If the issue continues you may want to follow the steps in Problems
    starting Windows Defender in Windows 8/8.1/10


    For more detailed recommendations to help resolve various Windows Defender issues see the Answer of GreginMich in failing to install updates

    You might also want to review http://www.howtogeek.com/220232/how-to-use-the-built-in-windows-defender-antivirus-on-windows-10/ Good
    article but ignore the ads!

    If you can't get this problem resolved suggest you post back in this thread and provide additional information.

    Alternatively - - -

    You may prefer to install a third party antivirus program (which should disable Windows Defender).

    There are a number of viable free and paid options available – take your pick.

    Choosing an Anti-Virus Program



    http://windows.microsoft.com/en-US/windows/antivirus-partners#AVtabs=win10

    Regards…

    http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/
     
    Le Boule, Jul 19, 2019
    #4
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Virus protection on windows defender

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