Windows 10: Virus & threat protection - The threat service has stopped. Restart it now.

Discus and support Virus & threat protection - The threat service has stopped. Restart it now. in AntiVirus, Firewalls and System Security to solve the problem; I have seen several question posts similar to this, but I believe I have an unusual difference to all I have found so far. I recently noticed I... Discussion in 'AntiVirus, Firewalls and System Security' started by AGame_Dragon, Oct 29, 2018.

  1. Virus & threat protection - The threat service has stopped. Restart it now.


    I have seen several question posts similar to this, but I believe I have an unusual difference to all I have found so far.




    I recently noticed I have started getting the message above. When I press the button to restart, it goes into "dots" for several minutes before saying "Unexpected error. Sorry, we ran into a problem. Please try again.". This seemed to be a reasonably common problem so I found several forums and tried "most" of the suggested solutions.



    I have checked "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" and there was no Reg_Dword but I tried creating one with DisableAntiSpyware with a value of "0" and no change, so I deleted it again.


    I have checked "services.msc" and have found that the service to be "Running" so I tried restarting it. This is where things are a bit different. When I went to "stop" or "restart" the service, all options are greyed out and I cannot select "Stop / Start / restart" etc. which does not seem to have been raised in any previous thread on the issue (see image below).


    I tried running Services.msc as An Administrator - no change. I am able to modify other services as normal.





    I thought it may be due to the fact I ran IObit Malware Fighter (not persistent - but only for it's Malware scan). This has not been an issue before, but I uninstalled it anyway and still had the same issue.


    I did also notice that my Automatic Updates are hanging. I press Retry and it stays at 0% for several minutes and then says it failed and will try later. I checked the error and have tried:

    - downloading an updated NetFramework but was told by the program that I have the latest version installed.

    - Running SFC Scannow with no issues.

    - Tried Windows Update Troubleshooter

    - Tried Manually updating Windows Defender

    (no luck for any of these).




    I have tried running Malwarebytes and it's associated AdwareCleaner which found several "PUP's" (the majority related to IOBit software) - which I allowed to clean such that on re-scan there were no threats or adware found.

    Any suggestion of where to go from here? I have not yet tried a clean boot, as the "Services" show this to be running, but I will give this a try if thought to be a possible way forward.

    :)
     
    AGame_Dragon, Oct 29, 2018
    #1

  2. Window Defender's virus & threat protection service has stopped

    virus and threat protection. threat service has stopped. restart now. only get unexpected error ran into a problem. please retry again shows over and over again. what do I do?
     
    ButchSeibert, Oct 29, 2018
    #2
  3. JCH54 Win User
    virus and threat protection

    Virus and threat protection has stopped and will not restart, Windows 10 ver 1709, antimalware client ver 4.12.16299.15 . SuperAntiSpyware installed.

    I have tried most of the suggestions from the support pages, all have been ineffective. Any suggestions

    Moved from: Virus and Malware / Windows Defender / Updating Virus and Spyware Definitions / Windows 10
     
    JCH54, Oct 29, 2018
    #3
  4. Virus & threat protection - The threat service has stopped. Restart it now.

    Window Defender's virus & threat protection service has stopped

    There seems to have been a hiccup in the Patch Tuesday updates that might need to be resolved with some unconventional methods of restarting the Threat Service (Windows Defender Antivirus Service):



    Windows Defender - Virus & Threat Protection - Restart Now
     
    GreginMich, Oct 29, 2018
    #4
Thema:

Virus & threat protection - The threat service has stopped. Restart it now.

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