Windows 10: Virus .udjvu

Yesterday I was using my computer normally then suddenly a popup showed telling me that there was updates installing and I knew that it's not from Microsoft as when I opened the source from task manger I found that it's not related to Microsoft updates so I click on end task then I tried to open Windows defender but it showed this message " page not available Your IT administrator as limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. Then I found that a program called windows powershell is installed by itself .. Then the screen blacked out showing only this message when I tried to open Task manger " Task manger has been disabled by your administrator"
SO I tried to restart the my computer but couldn't open start...after managing to restart by pressing the power button for awhile to restore windows from a restore points , there was three but all failed and also repair failed so click on reset my computer but keep my files ..when it finished I found all my files "pictures , programs , pdfs, doxc, " all of it ended with this extension
.udjvu​

like in the picture attached ​

So How can I get my files back and open them?​

"when I tried to use snap tool I didn't find it"​

​

:)

 

svcvmx.exe virus : How to remove it?

See if one or the other multi-step removal guide helps. If you can't do a step, move on to the next steps.

• https://malwaretips.com/blogs/remove-dragonboost-ads/
• https://www.bleepingcomputer.com/virus-removal/remove-dragonboost-potentially-unwanted-program
• https://www.bleepingcomputer.com/virus-removal/remove-winvmx-client-and-vmxclient.exe-pup/

 

knctr virus

Follow the steps here.

https://malwaretips.com/blogs/knctr-virus-removal/

If it is not listed in the Control Panel, or it can't be removed there, move on to step 2. You might be able to skip the step with HitmanPro. (30 day free trial if needed)

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.

 

Hi everyone,
This the same person who wrote the original thread (it was on microsoft community), last few days this site kept telling me I don't have privileges to reply...
After I reset my windows but keeping my files, I think the virus has been removed, the problem is how to decrypt the files..There's no error message neither ransom message..

I tried Spyhunter and Malwarebytes but both try to remove the virus and what I need is to decrypt the files