Windows 10: virus

Discus and support virus in AntiVirus, Firewalls and System Security to solve the problem; I have ran Microsoft securtity and even downloaded the malware removal tool and it always finds 4 infected files but when it finishes it says no... Discussion in 'AntiVirus, Firewalls and System Security' started by skennedy67, Aug 14, 2018.

  1. SKENNEDY67
    skennedy67 Win User

    virus


    I have ran Microsoft securtity and even downloaded the malware removal tool and it always finds 4 infected files but when it finishes it says no infected files. My computer has become very very slow and while on msn site I get those popups about computer being infected and locked up. I also cant access feedback hub and help anywhere like security and all. Please help.

    :)
     
    skennedy67, Aug 14, 2018
    #1
  2. JSSSSSSSSS
    Jsssssssss Win User
    Jsssssssss, Aug 14, 2018
    #2
  3. BRUCE HAGEN
    Bruce Hagen Win User
    knctr virus

    Follow the steps here.

    https://malwaretips.com/blogs/knctr-virus-removal/

    If it is not listed in the Control Panel, or it can't be removed there, move on to step 2. You might be able to skip the step with HitmanPro. (30 day free trial if needed)
     
    Bruce Hagen, Aug 14, 2018
    #3
  4. DARLEEN PEN
    Darleen Pen Win User

    virus

    Clean the Virus

    Hi,

    Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

    • Which build and version of Windows are you using?
    • Did you encounter any error messages related to having a virus infection on your device?
    • What are the troubleshooting steps have you done so far?

    In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

    Looking forward to your response.
     
    Darleen Pen, Aug 14, 2018
    #4
Thema:

virus

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