Windows 10: Visio tool icons greying out; no longer work.

Visio Professional 2019, Windows 10.Not certain of the linkage, but it seems to me that these problems started showing up after a recent auto Windows update; within the last 1 or 2 months. I have been using this newly-purchased ACER Aspire 3 machine and programs for just over a year, with no drawing problems up until recently. Saving Visio drawings no other application shows this habit on this machine has always been slow; frequently, I get the "Visio is not responding" message, and occasionally, I literally in the dictionary sense of the word have had time to make and drin

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Visio 2013

Hi 1dickroche

First step is to uninstall Visio 2013 from the current computer it is installed on.

Click Start > Settings > Apps > Apps & features

Scroll through the list

Select Visio 2013

Click Uninstall

Proceed to install Visio 2013 on the new computer

If you don't have the reinstall media for Visio 2013, you can download it from the following link:

https://support.office.com/en-us/article/instal...

After reinstall Visio, you will likely need to contact support to reactivate it since it was previously installed and in use on another computer.

Contact - Office Support

 

Visio 2016

I am always having Visio 2016 crash, especially when linking Visio shapes to Excel data.

I have used Visio for decades, and still find Visio 2003 to be stable.

I have checked if any Bluetooth plugins are enabled as per online suggestions, and there are no Bluetooth plug ins

This happens on both my laptops, different manufactures, less then a year old.

VERY FRUSTRATING!!!!!

 

Visio Reinstall

Hi Tim

It depends, what version of visio did you previously have installed on your PC?

In the meantime, see if the steps on this page help you, if not, please report back the version of Visio . . .

https://support.office.com/en-us/article/instal...