Windows 10: VMWare VMs Black Screen - Windows 10 3D Accelerator - Graphic Properties not available

I am running Windows 10 Build 1803 build Citrix Desktops. I am trying to change the properties of the Windows 10 box so that I can turn off 3D Graphic properties as VMs are all in black screen mode. So, based on the suggestions by most of them, it looks like we have to turn off the 3D Hardware acceleration. When I right click on the desktop, I get only Display Settings and Personalize option and if I go into Display settings, i do not get to see the options for 3D graphic acceleration as mentioned in the below steps As, I do not see Graphic properties at all.


So, how can I turn it off or what else can be done as these are Citrix Desktops that are showing black screen. So, either you have to boot them serveral times or shut down and bring it up and sometimes they come up to the logon screen and show the windows screen or else they are black screen. Clicking on CTRL+ALT+DEL also has issues sometime it brings up the logon window or else none. Just plain black screen.


In order to disable 3D hardware acceleration, I suggest you to follow the steps below.

1. Right click on the desktop and select Graphics properties.
2. Select Basic Mode and hit OK.
3. Go to the 3D option.
4. You can disable 3D graphics acceleration from this screen.

Hope this helps. Please reply for further queries on this.

:)

 

Windows 10 How can I turn off 3D Hardware Acceleration?

Hi,

Thank you for posting in Microsoft Community.

In order to disable 3D hardware acceleration, I suggest you to follow the steps below.

• Right click on the desktop and select Graphics properties.
• Select Basic Mode and hit OK.
• Go to the 3D option.
• You can disable 3D graphics acceleration from this screen.

Hope this helps. Please reply for further queries on this.

 

Windows 10 How can I turn off 3D Hardware Acceleration?

There is no "Graphics" options on the Windows 10 desktop right click menu. Please update your reply with correct instructions.

 

Windows 10 How can I turn off 3D Hardware Acceleration?

When I right click on my desktop as you instructed, I cannot find "Graphics Properties" as mentioned above. I can't see 3D when I right click on .jpg file to select option to "Open with" on 3D windows.

My OS is windows 10.