Windows 10: VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020

Discus and support VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020 in Windows 10 Backup and Restore to solve the problem; So it all started with me upgrading my PC to a different motherboard (same chipset and CPU brand). I'm having issues backing up using VSS using... Discussion in 'Windows 10 Backup and Restore' started by tonynca, Jun 24, 2021.

  1. tonynca Win User

    VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020


    So it all started with me upgrading my PC to a different motherboard (same chipset and CPU brand). I'm having issues backing up using VSS using Acronis. I found the issue to be the bcd.dll but I don't know how to fix it. I have updated Windows and currently running Version 21H1 Build 19043.1052. I get the following errors in Event Viewer: Faulting application name: vssvc.exe, version: 10.0.19041.746, time stamp: 0xbf943c3d Faulting module name: bcd.dll, version: 10.0.19041.546, time stamp: 0x1a78703d Exception code: 0xc0000005 Fault offset: 0x0000000000004085 Faulting process id: 0x12a8 Faulting application start time: 0x01d768a61ca8559c Faulting application path: C:\WINDOWS\system32\vssvc.exe Faulting module path: C:\WINDOWS\system32\bcd.dll Report Id: ebde53aa-b812-4051-ab88-74029194a434 Faulting package full name: Faulting package-relative application ID: I also get this error as well: The Volume Shadow Copy service terminated unexpectedly. It has done this 1 time(s). This is what I tried so far: 1. sfc scan and DISM check + restore are OK 2. Re-registering VSS DLLs 3. Fixing permissions in CLSID of VSS in Regedit 4. Verifying VSS writers are OK 5. Checkdisk is OK 6. Reset PC (Windows ISO method) - saving apps and settings = bricked Windows and fails to boot 7. vssadmin command to delete shadow copies 8. Verified all VSS related services are operational in Services 9. Repair Acronis didn't work The only thing that worked was for me to replace bcd.dll with one found on the web, but then this would cause all sorts of other things to stop working like Disk Manager and various apps, which prompts me to perform another sfc scan to fix. I'm not even sure what bcd.dll is doing. I don't want to attempt a PC reset since I have so many apps installed and it would be very time-consuming to reset and restore all my configurations.

    :)
     
    tonynca, Jun 24, 2021
    #1
  2. Ehstii Win User

    Acronis True Image

    I built a server im putting on a network. there are going to be up to 5 workstations connected to this server. the server only serves a purpose of keeping the workstations backed-up so i purchased Acronis. i know the basics as to how the software works but im not quite sure what to install on the server.

    alright so i have Acronis True Image Echo Enterprise Server and im ready to install it on to a server. ive used this software a few times before on a regular PC, but im not quite sure what to install onto a server. when i put in the disc there are a few options.

    1. Install Acronis True Image Management Console
    2. Install Acronis True Image Agent for Windows
    3. Install Acronis Backup Server
    4. Install Acronis Group Server
    5. Install Acronis True Image Agent for Linux
    6. Install Acronis True Image Echo Enterprise Server

    now i know that numbers 2 and 5 would go on the workstation side of the network.

    but i dont know which item or items i should install on the server.

    help anyone?
     
    Ehstii, Jun 24, 2021
    #2
  3. tonynca Win User
    VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020

    So it all started with me upgrading my PC to a different motherboard (same chipset and CPU brand). I'm having issues backing up using VSS using Acronis. I found the issue to be the bcd.dll but I don't know how to fix it.

    I have updated Windows and currently running Version 21H1 Build 19043.1052.

    I get the following errors in Event Viewer:

    Faulting application name: vssvc.exe, version: 10.0.19041.746, time stamp: 0xbf943c3d
    Faulting module name: bcd.dll, version: 10.0.19041.546, time stamp: 0x1a78703d
    Exception code: 0xc0000005
    Fault offset: 0x0000000000004085
    Faulting process id: 0x12a8
    Faulting application start time: 0x01d768a61ca8559c
    Faulting application path: C:\WINDOWS\system32\vssvc.exe
    Faulting module path: C:\WINDOWS\system32\bcd.dll
    Report Id: ebde53aa-b812-4051-ab88-74029194a434
    Faulting package full name:
    Faulting package-relative application ID:

    I also get this error as well:

    The Volume Shadow Copy service terminated unexpectedly. It has done this 1 time(s).


    This is what I tried so far:

    1. sfc scan and DISM check + restore are OK
    2. Re-registering VSS DLLs
    3. Fixing permissions in CLSID of VSS in Regedit
    4. Verifying VSS writers are OK
    5. Checkdisk is OK
    6. Reset PC (Windows ISO method) - saving apps and settings = bricked Windows and fails to boot
    7. vssadmin command to delete shadow copies
    8. Verified all VSS related services are operational in Services
    9. Repair Acronis didn't work

    The only thing that worked was for me to replace bcd.dll with one found on the web, but then this would cause all sorts of other things to stop working like Disk Manager and various apps, which prompts me to perform another sfc scan to fix. I'm not even sure what bcd.dll is doing.

    I don't want to attempt a PC reset since I have so many apps installed and it would be very time-consuming to reset and restore all my configurations.
     
    tonynca, Jun 24, 2021
    #3
  4. SIW2 Win User

    VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020

    VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020

    Are you able to create a system restore point, just to check if vss works without acronis?
     
Thema:

VSS issue with BCD.DLL: Can't backup using Acronis True Image 2020

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