Windows 10: W-10 Microsoft Support Emergency Response Tool - MSERT

Used Microsoft MSERT to run a *full scan of Windows 10x64. At one time during the scan, MSERT indicated 70 files were corrupt. At the end of the scan, MSERT indicated NO corrupt files were found. I could *not find a Log file for the Scan !!! Advice ?thank you.

:)

 

my Microsoft Support Diagnostics Tool is stuck on a passkey page, and I can't cancel.

Hello,

Let us isolate your concern by answering the questions below:

• Have you made any changes to the computer software prior to this?
• Are you getting any error messages?
• Can you send us a screenshot to what you are referring to?

In the meantime, we suggest that you follow the steps below and check if the same thing happens:

• Access Task Manager by pressing Windows + Alt +Delete.
• Choose Task Manager.
• Look for Microsoft Support Diagnostic Tool and then click the
  End Task button.

We are looking forward to your response.

 

Emergency Alerts

Hi Stephanie,

Just to confirm, is this the same thing that you tried on your phone, in order to turn off Amber Alerts?

• Open Settings.
• Tap on System.
• Tap on Messaging.
• Tap on the Change emergency alert settings link.
• Turn on or off the emergency alerts you want.

Let us know if this was the same thing that you tried.

We would also suggest to reset your phone after doing these steps to ensure that the changes on your phone's settings will be refreshed.

Simply press and hold the Power and Volume down button for 15 seconds and then release your hold afterwards.

 

Trojan detected by msert

Did you run a scan with your installed AV program?

This detection may
be an inert remnant of a malware file that has already been “handled.”

You might want to run a scan with the Emsisoft Emergency Kit or the Eset Online Scanner.

How to find and clean malware infections with Emsisoft Emergency Kit | Emsisoft | Security Blog



Free Virus Scan | Online Virus Scan from ESET



OR





See Remove Viruses, Trojans and Malware from Windows (Free Guide) Note
that you may need to reset your browsers.



Regards…





Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. | Emsisoft | Security Blog