Windows 10: W10 1809 April Update breaks Printer (KB4549949)

After installing the April update I'm unable to print, it immediately throws an error. Tried removing and adding the printer, as well as different driver versions, but same problem. Only thing that worked was uninstalling KB4549949.

Anyone else have the same problem or maybe knows how to solve it?

submitted by /u/knrd
[link] [comments]

:)

 

KB4549949 Cumulative Update Windows 10 v1809 Build 17763.1158 April 14

Source: https://support.microsoft.com/en-us/...date-kb4549949

See also: Microsoft revised end of service date for Windows 10 version 1809


Direct download links for KB4549949 MSU file from Microsoft Update Catalog:

Download KB4549949 MSU for Windows 10 v1809 32-bit (x86) - 157.3 MB

Download KB4549949 MSU for Windows 10 v1809 64-bit (x64) - 3170 MB

Download KB4549949 MSU for Windows 10 v1809 ARM64 - 349.7 MB

How to Find Windows 10 Version Number

How to Find Windows 10 Build Number

Known issues and notifications for Windows 10 version 1809 and Windows Server 2019 - Windows Release Information | Microsoft Docs

Resolved issues for Windows 10 version 1809 and Windows Server 2019 - Windows Release Information | Microsoft Docs

 

KB4549949 cumulative update for Windows 10 1809

I see that the documentation for KB4549949 released today says : IMPORTANT
We have been evaluating the public health situation and understand the impact this is having on many of our customers. To help ease some of the burdens customers are facing, we are going to delay the scheduled end
of service date for the Home, Pro, Pro Education, Pro for Workstations, and IoT Core editions of Windows 10, version 1809 to November 10, 2020. This means devices will receive monthly security updates only from May to November. The final security update for
these editions of Windows 10, version 1809 will be released on November 10, 2020 instead of May 12, 2020.

So support has been extended until November 10th which is good (I didn't want to risk upgrade to 1909 in the current crisis and not have my Laptop working for a few days especially as alot of issues had been reported
for 1903/1909 in the "Community" see https://answers.microsoft.com/en-us..._10-update/cumulative-updates-march-10th-2020.

So I was surprised when through WindowsUpdate today I was offered only :
Feature update to Windows 10, version 1909 !!! It started downloading without any intervention from me and got to "Getting things ready 100%" it then failed with :

There were problems installing some updates, but we'll try again later. Feature update to Windows 10, version 1909 -Error 0x80070002.

As it got to "Getting things ready 100%" does this mean it's changed something and when I Shutdown or Restart it will try and install ?

All my "Update History" has gone. I want to in the current crisis keep 1809 (as Microsoft has recognised anyway) and go to 1909 when I have other options if it doesn't go well.

My Build is OS 17763.1039 (which is way back Feb 11th with KB4532691) Which means I'm missing 4 CU's !!! I don't know why I wasn't offered these Updates at the time (Feb 25, Mar 10, Mar 17, Mar 30) but KB4549949
does supercede all those missing updates.

Can I go to Microsoft Catalogue and Download/Install the latest SSU (KB4549947) and then download & install KB4549949 ? or should I download/Install the 4 missing CU's progressively (as it should have done)
?

Thanks for any advice,

Hope you all are Safe !

Paul

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.