Windows 10: W10 Freeze and crash randomly but infrequently

Discus and support W10 Freeze and crash randomly but infrequently in Windows 10 Support to solve the problem; Hello, I will first describe my situation. I have a Panasonic toughbook CF-19 Mk6 with i5-3rd gen core + 16GB RAM. The machine has been in my hands... Discussion in 'Windows 10 Support' started by SJLPHI, Jan 8, 2021.

  1. SJLPHI Win User

    W10 Freeze and crash randomly but infrequently


    Hello,

    I will first describe my situation. I have a Panasonic toughbook CF-19 Mk6 with i5-3rd gen core + 16GB RAM. The machine has been in my hands for a few years now and it used to act as a mobile wifi server using Windows 7 Pro or linux and has never had any issues. The computer is designed to have very easily swappable 2.5" HDD/SSD and I have the following:

    1TB Windows 7 Pro HDD
    500GB Linux SSD
    500GB Windows 10 Pro SSD

    As I previously stated on Windows 7 and Linux, zero problems.

    Now, on Windows 10, the computer randomly freezes then crashes. I've checked the event scheduler and event logs to find out the clues to what's causing the crash and I haven't found anything useful in the log other than an error message that the computer shut down unexpectedly.

    It's not a regular event either, the computer would stay on perfectly fine for 40 days then suddenly freeze then crash when I open up google chrome. Or when I turn on VLC to open a video in a few minutes after reboot.

    I am 100% sure that this is not a hardware issue because again, everything checks out on the other drives and the SSD has been tested several times and no error found.

    I have tried using chkdsk, memory tests, sfc, drivers are all up to date PCIE power saving disabled, fast startup disabled, reset winsock, tried rescue disk (no error found).

    It's certainly not malware/virus as the computer is well protected behind firewall and AV/AA services of the stationary server.

    One finnicky part is that before I installed the W10 as it is, I actually had W10 installed on a platter HDD. I used AOEMI backer upper to clone the platter HDD to SSD and aligned it to SSD. Nothing noticeable went wrong during the cloning but on another computer I had to reinstall a W10 after cloning process even though its linux counterpart was cloned without any issues.

    The only solution to the above was to reinstall W10, and I am getting close to reinstalling W10 Pro on my toughbook to ruleout problems during cloning.

    Is there anything else I should try before I do that? I may take the opportunity to upgrade to a larger SSD.

    :)
     
    SJLPHI, Jan 8, 2021
    #1

  2. Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Jan 8, 2021
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jan 8, 2021
    #3
  4. W10 Freeze and crash randomly but infrequently

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Jan 8, 2021
    #4
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W10 Freeze and crash randomly but infrequently

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