Windows 10: W10 issue

I've been trying to contact a live person at Microsoft with no lick. I need help with W10. All my apps are missing. my google bookmarks are gone. Which means all my passwords are missing. don't know what else. May have been a problem with an update. or a virus of somesort. I had defender turned on

:)

 

Issues with W10 Mail App

Hi Frank,

To guide you in the right direction, let us know the following:

• Did you add your fsnet.co.uk (POP3) address as an additional account in W10 Mail App?

I suggest you to remove the account and re-add it.

I suggest you to try the steps provided in the link below and check.

Outlook help & learning

Please get back to us with the required information, to assist you further.

Regards,

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?