Windows 10: W10 Personalization won't work on one of 2 ID's on same laptop

I upgraded from W7 to W10 recently. I have two ID’s on the same laptop. One functions fine and I can “Personalize” the desktop on it. However the other ID won’t allow me to “Personalize” the desktop. I right click on the screen and nothing appears. W10 is “Activated” on both ID’s. I have tried all of the downloads and setting-changes recommendations that I have seen on Google searches (including Microsoft, Tenforum, etc.) and none appear to work in this situation. I don’t want to create a new ID and then transfer all files to this new ID as someone else has suggested. Short of reinstalling W10 again is there any solution?

:)

 

Activation problems after hardware changes and reinstallations.

So, originally I was using w8.1pro. Did the automatic free upgrade. Had to have the laptop repaired and when it came back I had to upgrade again. Made an iso and did that. Laptop needed further repair. When it came back I had to upgrade to w10 again. Problem
now is it won't activate. Both times there were hardware changes.

The laptop was bought with w8.1 preinstalled but I have the original product key. My current w10 is saying I cannot activate as the product key is already in use and it is quoting the w8.1 product key

I spoke with an online customer service person and they said needed to rollback to w8.1 and reinstall w10 again. The product id currently quoted is wrong. So, I restored, the problem remains. In addition, if I wanted to rollback again it's now saying restore
would be to windows 7! Aswell as, not being able to upgrade to free w10 anymore as it's been more than a month.

If I call the customer service/activation phone number and use the w8.1 product id, will that work?

 

MIcrosoft needs to fix that Itunes does not recognize my iphone since I downloaded Windows 10.

Microsoft needs to do an update and a fix because Windows 10 does not recognize my iphone with w10 on itunes. And on 2 different laptops. Why would they make a product (W10) that won't work with an iphone on itunes?

 

It might be worth comparing the two ID's. Please open a command prompt and enter the following command:
wmic useraccount list full

Post back the results for your two IDs so that we can see if there are any differences.

A tutorial that explains this command in more detail is: https://www.windowsphoneinfo.com/threads/view-user-account-details-in-windows-10.8896/


Also you can enter the command: net localgroup administrators

This will verify all the administrators on your system.

 

Thanks for your response philc43
Attached are the results from the command prompt

Hope this helps your review of my problem

 

Hello again *Smile

Our time difference prolongs this exchange but thanks for posting your results. This tells me that you have the built in admin account which is disabled and your other two ID's are also admin accounts. The difference between them is that your ID beginning with B does not require a password but the other one beginning with C does. That is the only difference that I can see. I do not think it should cause the problem that you have reported but stranger things have happened with W10.

I do not know if it is ID B or C that is causing the problem. Let's assume it is B. Perhaps you could temporarily add back a password to this ID and see if it makes any difference?

 

One thing that interferes with personalisation in Windows 8* and 10 is a Microsoft account. Set this up on one machine, and it seems to propagate to all the others that you log in with. I don't fully understand this - if it is the most recent personalization change which affects all, but I know that the last Windows 10 machine I changed the desktop to this:
Attachment 65225
has reset the screen to this on all my machines with a logon linked to my MS account. Is there any way to turn this default behaviour off?