Windows 10: Wacom Tablet Cursor changed to a dot after 1903 update

Discus and support Wacom Tablet Cursor changed to a dot after 1903 update in Windows 10 Installation and Upgrade to solve the problem; Updated Win 10 to 1903 yesterday. Laptop is a 3 month old Dell Precision 7530 I use an Intuos 5 Wacom Tablet with a Pro Pen. Since the update to... Discussion in 'Windows 10 Installation and Upgrade' started by TJG46, Jul 11, 2019 at 4:27 PM.

  1. TJG46 Win User

    Wacom Tablet Cursor changed to a dot after 1903 update


    Updated Win 10 to 1903 yesterday.

    Laptop is a 3 month old Dell Precision 7530

    I use an Intuos 5 Wacom Tablet with a Pro Pen.


    Since the update to 1903 the cursor has changed to a dot when using the Wacom Pro Pen and the Wacom tablet regardless of the application.


    When using a mouse or internal laptop touchpad the correct cursor is shown.


    I process digital images using Adobe Lightroom Classic CC and Adobe Photoshop CC. If I select a tool in either of these applications the correct tool cursor appears only when I hover over the image. Changes back to a dot when I move off of the image.


    I have gone through the Wacom troubleshooting steps which did not solve the problem.

    :)
     
  2. Ikerimi Win User

    Dot cursor appeares when using Wacom Intuos Tablet (1903 Update)

    Heyo all,

    I just updated to version 1903 yesterday.. and when I wanted to draw i noticed a little dot as a placeholder for the normal cursor everytime i use my Wacom tablet. I tried disabling it from settings but it's even worse: no cursor at all.. I even tried disabling
    "Use Windows Ink" from the Wacom settings. It does use the normal cursor, but it lacks pressure sensitivity.

    I understand that this may be a new feature to make Windows Ink better.. but i don't think it's a great choice for usb graphic tablet users (such as a wacom intuos 2015, the model i have).
    I think it's rather useful for Cintiq or Surface users though..

    Is there a way to make Windows use the normal cursor instead of the little dot? ..Or do i have to stick with this dot forever?

    Code:
    [i][b]also sorry for the bad english,, english is not my first language..[/b][/i]
     
  3. MadelineH Win User
    Wacom Tablet not detected

    Yes it was working before. I just noticed the issue on Thursday. I have not made changes.

    I have tried installing drivers, restarting my computer, updating drivers, installing in compatibility mode, installing a driver directly from Wacom, etc. My wireless mouse works just fine, and I even replaced the tablet with the same model.
     
  4. Jose Est Win User

    Wacom Tablet Cursor changed to a dot after 1903 update

    Can't Reinstall Wacom Tablet Driver

    Hi Mae,

    The issue your are having is due to missing or corrupt driver.

    To resolve your issue, we strongly suggest getting the latest driver and software for your device from the manufacturer's website.

    It is also advisable if you can contact the device's support team for assistance.

    In the meantime, follow the steps below to try resolve the issue:

    1. Go to Device Manager by right-clicking on the windows start button.

    2. Find the Wacom Tablet under Human Interface Devices. Right-click and select to uninstall. Remove everything.

    3. Unplug the Wacom Tablet

    4. Go to Add/Remove Programs by right-clicking on the windows/start menu button and select "Programs and Features."

    5. Find the Wacom stuff and uninstall all of it.

    6. Open an elevated command prompt by right-clicking on the windows/start menu button and select "Command Line (Admin)."

    7. Look for location of Program Files, normally, it's C: drive.

    Type the following at the command prompt (including the quotes):


    • mklink /j "C:\Program Files\Tablet" "C:\Program Files\Tablet"
    8. Reinstall the latest Wacom drivers from the website.

    9. Restart and plug in your Wacom drivers.

    10. Go to Services manager (click the start button and type "Services" to bring up the msc panel). Find the Wacom Professional Service item and start it or restart it.

    If you have other concerns, don't hesitate to get back to us.
     
Thema:

Wacom Tablet Cursor changed to a dot after 1903 update

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