Windows 10: wacom tablet not working when video plays on websites youtube, hulu, netflix

Discus and support wacom tablet not working when video plays on websites youtube, hulu, netflix in Windows 10 Drivers and Hardware to solve the problem; Hello! I have a wacom DTK2100 Cintiq and when I play video on any website, you tube, netflix hulu even facebook videos and just playing music on... Discussion in 'Windows 10 Drivers and Hardware' started by Bel-la-la-la-la-la, Sep 1, 2020.

  1. wacom tablet not working when video plays on websites youtube, hulu, netflix


    Hello! I have a wacom DTK2100 Cintiq and when I play video on any website, you tube, netflix hulu even facebook videos and just playing music on spotify it will not register my pen movement. It will see my regular mouse moment however. I would think it was just my cintiq, but the same thing happens to my regular intuos 5 pro. I don't know if it's a faulty windows driver or what. I have uninstalled and reinstalled the wacom driver and it has not fixed my issue. I THOUGHT it was a windows update thing, as I updated my computer the other day and it worked just fine.. until this morning. any help would be appreciated.

    :)
     
    Bel-la-la-la-la-la, Sep 1, 2020
    #1
  2. billb#1 Win User

    playing netflix or hulu my video is in slow motion

    my video plays in slow motion on hulu an netflix
     
    billb#1, Sep 1, 2020
    #2
  3. Can't Play Hulu Plus, Netflix, or Xbox Video

    Received official Windows Phone 8.1 update Friday (7/25) and obviously installed it. The actual installation itself seems to have been smooth, and since for general usage I have not encountered anything that appears problematic - except of course when trying
    to play video content on Hulu Plus, Netflix, or even Xbox Video (streamed or downloaded). Content from Fox Now, SyFy Now, Comedy Central, or YouTube play perfectly.

    Specs:

    Nokia Lumia 1520

    Windows Phone 8.1

    OS: 8.10.12397.895

    Prior to upgrade I was able to play content from these applications/services without issue. I have uninstalled and reinstalled Netflix and Hulu Plus without success. Xbox Video is not something that can be uninstalled and it simply states "Cannot play video".

    Hulu thinks I am accessing from a Windows 8 device, not a Windows Phone 8.1 device. The error it throws is: "We're sorry, there was an issue playing the video you selected (PB4-System.Exception: 3102 An Error has occurred.)" When selecting "ok" it takes
    me to a Hulu help and suggests I check for OS or Graphics driver updates. I checked for new updates for my device and none were found (surprise surprise), but I obviously don't have an option for upgrading graphics drivers on my handheld.

    Netflix throws Error Code: P8156-3102, their support indicates I need to disconnect my USB cable and try again; however, this is without connecting my phone to any cable. I am, however, connected via Wi-Fi, and I do have an SD card installed (unclear from
    Netflix if that is affecting this - and I have not attempted to remove my SD card to validate (mostly feel I shouldn't need to)).

    I've sent notifications to at least Hulu and Netflix before coming here to ask my question; any feedback would be helpful.

    *Update* Netflix and Windows Phone chat Support have both confirmed this as a new issue for them. If either are able to provide a solution to this issue I will post an update here.
     
    BirdStories, Sep 1, 2020
    #3
  4. wacom tablet not working when video plays on websites youtube, hulu, netflix

    Can't Play Hulu Plus, Netflix, or Xbox Video

    I must say communication with Hulu Plus was quite aggravating - to say the least.

    Netflix support was the BEST experience of the three.

    Windows Phone/Xbox Live support was acceptable.

    Through it all I have changed nothing other than the obvious.

    1) Uninstalled/Reinstalled Hulu Plus and Netflix > Shut off Phone > Turn on Phone > Check if App Works

    (You cannot uninstall XBox "Video" as it is baked into the OS)

    2) Turn phone off for full minute

    3) Try app(s) over Wi-Fi

    4) Try app(s) over cellular

    5) Launch from Home

    6) Launch from App list

    Nothing, since I posted this, had made any difference. Today, however, they are all magically working (the exact same videos that were not working before). None of the companies contacted me indicating "we've resolved this" comments either. The only notable
    difference would be that Netflix obviously deactivated my device (which forced me to log in again) and it then worked.

    My suggestion, if after upgrading from WP8 to WP8.1 your media apps are not working, that you deactivate your device with said service provider (i.e. Netflix, Hulu, etc.) and try again. It could be that it was erring because I wasn't "registered" for a WP8.1
    (my thoughts).
     
    BirdStories, Sep 1, 2020
    #4
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wacom tablet not working when video plays on websites youtube, hulu, netflix

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