Windows 10: Wake Up after I Shut it Down

Hi,I'm facing a issue which my pc keeps wake up after I shut it down.I did all the available way suggested from the pros but none of it works :I even Reset my computer but it still the same problem.

:)

 

waking up my computer

Hi Virginia,

For us to properly isolate the issue in waking up your computer, we would like to know the following:

• What is the make and model of your computer?
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Aside from a hard shut down, to make sure that we have not missed on anything, what other troubleshooting steps have you done so far?

In the meantime, we suggest that you check if the wake on keyboard option is enabled. To check this, open
Device Manager > Keyboards > HID Keyboard Device >
Power Management, and then disable the Allow this device to wake the computer feature (standard value).

We would appreciate it if you could get back to us and provide us your feedback.

 

Sleep / Wake Function, malfunctions after waking

Hi,

Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

• What is the exact issue that you are experiencing?
• Did you notice any recent system changes prior to this issue?
• Have you encountered any error message?
• What troubleshooting steps have you done so far?

If you are having issues waking your PC from sleep, we suggest running the
Power troubleshooter as an initial troubleshooting. Kindly follow these steps:

• Click on Start.
• Type Troubleshoot, and then press Enter.
• Under Find and fix other problems, click on Power.
• Click on Run the troubleshooter button.
• Follow the onscreen guide.

We will wait for your response.

 

Will not wake from sleep

Hi,

Thank you for keeping us posted.

I would suggest you to try the steps below to open the power troubleshooter

1. Press Windows key + R to open the run command.

2. Type control and press enter to open control panel.

3. Type troubleshooting in the control panel search box.

4. On the left side, click on "troubleshooting".

5. Click "view all" on the left pane.

6. Run the power troubleshooter.

To make sure your devices are set to wake the computer up, I would suggest you to follow the steps below:

• 
  1. Press Windows key + R
  
  2. Type devmgmt.msc and press enter.
  
  3. Expand keyboard, it will display your keyboard, right click and go to properties.
  
  4. Select Power management.
  
  5. Check Allow this device to wake the computer.
  

Let us know the result.