Windows 10: Wake up problem: What to look for using :systemsleepdiagnostics,

Discus and support Wake up problem: What to look for using :systemsleepdiagnostics, in Windows 10 Support to solve the problem; Not the first post with the same problem. This is an ongoing problem. Intermittently, PC won't wake up from the sleeping state. I need to use the... Discussion in 'Windows 10 Support' started by arjfca, Feb 16, 2019.

  1. arjfca Win User

    Wake up problem: What to look for using :systemsleepdiagnostics,


    Not the first post with the same problem.

    This is an ongoing problem. Intermittently, PC won't wake up from the sleeping state. I need to use the reset button to restart.

    I tried many solution. Problem goes for few day's or even week then reappear.

    I found a Windows PC Sleep Diagnostics and run it.
    powercfg /SystemSleepDiagnostics /output %USERPROFILE%\Desktop\System-Sleep-Diagnostics.html


    What should I look for? I don't see anything suspicious. I tried to include the file in this tread but not allowed to attached an HTML file

    :)
     
    arjfca, Feb 16, 2019
    #1
  2. Jelo Sen Win User

    Wake up

    Hello,

    The issue that you are experiencing is somehow related to power options or the BIOS. To isolate the issue, we would like you to answer the following questions:

    • Are you using a wireless mouse?
    • Have you tried pressing a normal key on keyboard to wake up the device?
    • Are there any recent changes on your machine?
    • What troubleshooting steps have you done so far?
    In the meantime, you can visit this support website:
    Troubleshoot problems waking computer from sleep mode.
    This article contains troubleshooting steps that you can perform to help you address your query.

    Looking forward to your response.
     
    Jelo Sen, Feb 16, 2019
    #2
  3. Sleep / Wake Function, malfunctions after waking

    Hi,

    Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

    • What is the exact issue that you are experiencing?
    • Did you notice any recent system changes prior to this issue?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are having issues waking your PC from sleep, we suggest running the
    Power troubleshooter
    as an initial troubleshooting. Kindly follow these steps:

    • Click on Start.
    • Type Troubleshoot, and then press Enter.
    • Under Find and fix other problems, click on Power.
    • Click on Run the troubleshooter button.
    • Follow the onscreen guide.

    We will wait for your response.
     
    Janeane Cru, Feb 16, 2019
    #3
  4. dalchina Win User

    Wake up problem: What to look for using :systemsleepdiagnostics,

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Feb 16, 2019
    #4
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Wake up problem: What to look for using :systemsleepdiagnostics,

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