Windows 10: Walking Dead A New Frontier crash problem

Discus and support Walking Dead A New Frontier crash problem in Windows 10 Gaming to solve the problem; Hello , I have downloaded this game and I launched it and then after the big logo " THE WALKING DEAD" after dimming and DLC checking the screen... Discussion in 'Windows 10 Gaming' started by Theodossis Tsesmelidakis, Feb 12, 2020.

  1. Walking Dead A New Frontier crash problem


    Hello ,


    I have downloaded this game and I launched it and then after the big logo " THE WALKING DEAD" after dimming and DLC checking the screen becomes blackened with the circled sign for loading and then it was freezed and I was kicked out to desktop so I cannot even watch the Main Menu!!!! Other times I tried to launch it again I was forced to reset my PC to reboot due to compete darkness of my screen so my PC was not responsive at all !!!!





    ------------------

    Time of this report: 10/20/2019, 13:37:29

    Machine name: DESKTOP-M42Q82L

    Machine Id: {D610EBD0-5560-4D87-9551-8BE3D2B50E48}

    Operating System: Windows 10 Home 64-bit 10.0, Build 18362 18362.19h1_release.190318-1202

    Language: Greek Regional Setting: Greek

    System Manufacturer: Gigabyte Technology Co., Ltd.

    System Model: To be filled by O.E.M.

    BIOS: BIOS Date: 02/26/16 10:43:14 Ver: 04.06.05 type: BIOS

    Processor: AMD FXtm-6300 Six-Core Processor 6 CPUs, ~3.5GHz

    Memory: 16384MB RAM

    Available OS Memory: 16350MB RAM

    Page File: 4559MB used, 14222MB available

    Windows Dir: C:\Windows

    DirectX Version: DirectX 12

    DX Setup Parameters: Not found

    User DPI Setting: 96 DPI 100 percent

    System DPI Setting: 96 DPI 100 percent

    DWM DPI Scaling: Disabled

    Miracast: Available, no HDCP

    Microsoft Graphics Hybrid: Not Supported

    DirectX Database Version: Unknown

    DxDiag Version: 10.00.18362.0387 64bit Unicode


    Card name: NVIDIA GeForce GT 730

    Manufacturer: NVIDIA

    Chip type: GeForce GT 730

    DAC type: Integrated RAMDAC

    Device Type: Full Device POST

    Device Key: Enum\PCI\VEN_10DE&DEV_0F02&SUBSYS_00000000&REV_A1

    Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 10164 MB

    Dedicated Memory: 1989 MB

    Shared Memory: 8174 MB

    Current Mode: 1920 x 1080 32 bit 60Hz

    HDR Support: Not Supported

    Display Topology: Internal

    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

    Color Primaries: Red0.634766,0.348633, Green0.331055,0.618164, Blue0.154297,0.054688, White Point0.312500,0.328125

    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

    Monitor Name: AOC 2250W

    Monitor Model: 2250W

    Monitor Id: AOC2250

    Native Mode: 1920 x 1080p 60.000Hz

    Output Type: HD15

    Monitor Capabilities: HDR Not Supported

    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

    Advanced Color: Not Supported

    Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll

    Driver File Version: 23.21.0013.9135 English

    Driver Version: 23.21.13.9135

    DDI Version: 12

    Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1

    Driver Model: WDDM 2.3

    Graphics Preemption: DMA

    Compute Preemption: DMA

    Miracast: Not Supported

    Detachable GPU: No

    Hybrid Graphics GPU: Not Supported

    Power P-states: Not Supported

    Virtualization: Not Supported

    Block List: No Blocks

    Catalog Attributes: Universal:N/A Declarative:N/A

    Driver Attributes: Final Retail

    Driver Date/Size: 23/3/2018 3:00:00 πμ, 949016 bytes

    WHQL Logo'd: Yes

    WHQL Date Stamp: Unknown

    Device Identifier: {D7B71E3E-4C42-11CF-1F40-0D201BC2DA35}

    Vendor ID: 0x10DE

    Device ID: 0x0F02

    SubSys ID: 0x00000000

    Revision ID: 0x00A1

    Driver Strong Name: oem14.inf:0f066de3d3c5d2f5:Section002:23.21.13.9135Walking Dead  A New Frontier  crash problem :pci\ven_10de&dev_0f02

    Rank Of Driver: 00D10003


    I have one more question : Where is the location of the game's files after installation from Microsoft Store??? I can't find them!!!


    Please help me with this issue of crashing :

    :)
     
    Theodossis Tsesmelidakis, Feb 12, 2020
    #1
  2. Julie1958 Win User

    walking dead new frontier

    i purchased walking dead new frontier through xbox store to play on my pc windows 10, the page comes on then just goes off can you help.

    julie
     
    Julie1958, Feb 12, 2020
    #2
  3. walking dead new frontier

    Hi Julie,

    To properly isolate your concern, may we ask if the computer meets the system requirements needed by the game?

    You can check the system requirements on this
    link
    .

    We also recommend that you run the
    Program Compatibility Troubleshooter
    to help detect and fix common compatibility problems.

    We're looking forward to your response.
     
    Loraine Mon, Feb 12, 2020
    #3
  4. Walking Dead A New Frontier crash problem

    question about walking dead

    i can't get walking dead a new frontier episode 4 to work but the ep 1-3 works fine i dont understand i tryed everything
     
    xPhoenixRisesx, Feb 12, 2020
    #4
Thema:

Walking Dead A New Frontier crash problem

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