Windows 10: Wanted to reset my laptop for when I return it, which option should I choose?

Discus and support Wanted to reset my laptop for when I return it, which option should I choose? in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/harlotstrumpet [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/harlotstrumpet, Apr 8, 2021.

  1. Wanted to reset my laptop for when I return it, which option should I choose?

    /u/harlotstrumpet, Apr 8, 2021
    #1
  2. nxavis9 Win User

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Apr 8, 2021
    #2
  3. Josef Bri Win User
    Re: All boot options are tried...

    Hi Elda,

    If the boot sequence didn't work, then we suggest try running the laptop in safe mode. To do this, here's a few steps to follow:

    • Power down your laptop.
    • Turn it back on again.
    • When you turn it back on, press F8 repeatedly until the power on option appeared.
    • If you see the boot option "Safe Mode with Networking", choose that option.
    • See if you can boot up in Safe mode.

    We'll look forward to your response.
     
    Josef Bri, Apr 8, 2021
    #3
  4. Wanted to reset my laptop for when I return it, which option should I choose?

    Resetting a PC to sell on


    Am thinking of selling on my laptop - what is the best approach to getting it ready for that - should I reset the PC under the settings / options? Obviously I will not keep to choose any personal files and I will make sure our office 365 currently installed on it is uninstalled and removed before selling on. Presumably that option to 'reset this pc' will return it to how it was when I turned it on the first time having been delivered from the manufacturer?

    Once reset, what happens to the laptop which is listed under 'Devices' if I view my Microsoft account in a browser. At the moment I see my current desktop and this laptop listed under devices. Will it automatically dis-associate itself from my account and disappear from this list or will I need to remove it? We have a family account setup, so the laptop also currently shows under 'devices' my wife's account and my son's child account. Will these also disappear? Basically once sold I do not want any trace of the laptop on our Microsoft accounts. Presumably there will be no unforeseen knock on effect for our MS accounts on our desktop which will be keeping.

    Thanks,
    Wayne
     
    Scottyboy99, Apr 8, 2021
    #4
Thema:

Wanted to reset my laptop for when I return it, which option should I choose?

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