Windows 10: Warning message at startup

I get a message at startup saying "Microsoft Account Problem, click here to fix it in Shared Experiences" Is this real or spam?

:)

 

warning message when startup

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing the operating system with the warning message and slow performance. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?

Try few of the below troubleshooting steps and check if it helps.

Method 1: I suggest you to Run System Maintenance Troubleshooter.

It finds and clean up unused files and shortcuts and performs maintenance tasks.

Follow:

• 
  Type Troubleshooting in the Search box from the desktop.
  
• 
  Select the Troubleshooting option.
  
• 
  Select View All option and select the
  System Maintenance.
  
• 
  Click on Next to perform the System Maintenance troubleshooter and follow the steps.
  

Method 2: I suggest you to boot the computer in Safe mode with Networking and check if this issue persist.

Refer: Start your PC in safe mode in Windows 10


Follow the below steps to place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Method 3: I suggest you to install he pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

Can't get GPU-Z to start with Windows 8.1 startup

I'm not sure how to do that. Could you list the steps for a noob?

 

Taskbar locks on startup, unrecognised warning message


Thank you very much for your suggestions.

I have made some progress with this but my problem is still ongoing.

I tried both the clean boot and the safe boot. I was unable to draw any conclusions as the problem persisted. After the clean boot, the warning message did not appear and the taskbar was even less responsive. After the safe boot, the task bar did not appear and some programs would not run at all.

I also ran full Malwarebytes and Kaspersky scans, but no errors were found.

I have not been able to create another user - trying to open Settings locks the taskbar again, and in Control Panel/User Accounts, it just hangs if I try to create a new user.

I contacted the support desks of both developers with products using the name Nlib or NLib. The first, SMLib, said it could not be their product as it does not output such a message and it has nothing to do with images. The second, CodePlex, does appear to be the product that gives the warning message. Some of their projects involve the production of splash pages, so there appeared to be a connection.

The first application to install automatically when I start the laptop is Ashampoo Snap. It usually opens with a small splash page, so I thought it was suspect. When I tried to start the application, I got another warning message, again with the label "NLib". So this seems to be the application that gave the original warning message.

To see if the application was actually causing the problem, I uninstalled it, and restarted the laptop. The result was the same, an inactive taskbar, but without the message. Again, after a while, the taskbar became active, but with limited access to applications. The problem is just the same, so the Ashampoo Snap message is a symptom, not the cause.

It seems to me, therefore, that the problem arises before the computer tries to open applications. Based on the error message that I got when I tried to reinstall Ashampoo Snap, "Setup was unable to create the directory ... Error 5: Access is denied", I think the problem may have to do with permissions. I am the only user and my account is an admin account.

Just to summarise what the laptop is doing on startup: I log in to my account, the background appears accross my two screens, the taskbar appears, the battery/network/volume icons appear, also the clock (although it doesn't increment). I can open the Task Manager - there are no applications running but the background and Windows processes are listed. (I can provide a list of the running processes if they would help.) I have Classic Start Menu and True Launch Bar installed on my taskbar and they are both inactive initially. After a period of at least 15 minutes, the taskbar becomes active, but many of the applications will either not run at all, or have limited functionality.

Does all of this give you any further ideas? I am loathe to spend too much time on this - it might be quicker to reinstall Windows 10 and my applications from scratch (although it would take me full day to do it!)