Windows 10: Washed out clips when I trim my videos with the Microsoft Photos app

My clips look washed out when I trim them. I tried repairing the app then resetting and it didn't work. Tried uninstalling then installing it again from the Microsoft Store but I got an error with the Code: 0x8024001E . Now I can't install it back. What do I do?

:)

 

Trimmed Videos in Photos App are washed out

If i trim a clip of a video and trim out the beginning then the rest of the video will be washed out. I tested it and it only washes out the video if you trim out the beginning of the video. If the trim include the beginning then the colors will be normal
for the rest of the trim.

 

Microoft Photos App - cannot save trimmed video clips anymore

I have windows 10 and have had no problems with trimming videos using the ms photo app until this week. The layout and screen is now totally different (smaller and less icons) to what it was a couple of weeks ago. I have tried to reset the app using advanced features, as well as selecting repair the app too. I have checked previous posts about this but the solutions are not working.

I only want to use the app to trim and save clips from video footage to process content videos.

Something has happened, possibly an update as everything was operating perfectly the other week.

I have also downloaded the older photo legacy app but the same fault occurs and the screen shows the golden spinning circle which stays on until i cancel and exit the program.

If I transfer the video files direct into my video editing software (PS elements) and trim them there the rendering time is increased to an unacceptable level, e.g 8 second clip 2 minutes...

Can anyone advise on how to get the photo app to start saving trimmed clips.

thank you kindly.

 

Cannot save trimmed videos using the Photos App

I have a couple videos that I want to trim down in the Photos App; however, every time I attempt to trim the video, Photos would crash. After crashing, a trimmed file of the video would show up, but I cannot view the new clip.