Windows 10: watching ads for credits

I continue not to be able to watch ads, says my purchase has been canceled for at least a month.

:)

 

Can't purchase apps on phone, adding credit card...

I have the exact same problem as heatherko.

Tried the 4 steps above and when I sign in to billing.microsoft.com I can see my credit card properly listed as a payment method.

But I cannot see it from zune.net, nor can I use it to purchase anything on marketplace as it keeps telling me there is no credit card on file.

Please try to sort this out. It is a very frustrating problem.

 

Adding a credit card

Ive added credit card and it still comes up no info on file????? How do i buy games its soo annoying...

 

Can't watch ads in MS Bingo! Why????????

Hi Scott,

Having a corrupted game file is one of the possible reasons why you're unable to watch ads in Bingo. To help you resolve this concern, we need to collect more information. Kindly verify the following:

• When did the issue start?
• Are you experiencing the same issue with your other games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, run the troubleshooter for Windows apps by clicking the link below. This can help remove conflicts with an app from Microsoft Store.

Click here