Windows 10: Water damage

Discus and support Water damage in Windows 10 BSOD Crashes and Debugging to solve the problem; So not really a Microsoft Surface or anything, but it is a Windows 10 laptop so I'm hoping I could get some help here. Last night when I was not... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by wjdgone, Dec 8, 2019.

  1. wjdgone Win User

    Water damage

    So not really a Microsoft Surface or anything, but it is a Windows 10 laptop so I'm hoping I could get some help here.

    Last night when I was not around my (open) laptop, my water bottle had tipped over all over my keyboard. I found out a few mins after, during which my friends had dried out the surface and tried turning it on from sleep mode. I know the first rule is to never turn it back on when wet, but I was not there when they did. It turned on fine, so I quickly backed up a few important files and turned it off, flipped it upside down, and left it to dry on a couple of paper towels for the rest of the night. I have a few questions regarding my next steps:

    1. When I turned my laptop off, I kinda panicked and put it on sleep mode. It's still on sleep mode, but I'm too scared to turn it back on to power it back off again. It's been about 9 hours since the spill, do I leave it in sleep mode?

    2. I think my chances are on the better side because it was working fine after the spill before I turned it off. But I want to know if I still should check for corrosion and water damage. My laptop is not on warrenty, and I'm not about to shell out a couple hundred to fix something that may not really need fixing. I'm going to leave it upside down for about 24 hours, but before powering on, should I take it apart and try to clean the motherboard with isopropyl alcohol? I'll probably turn the laptop on so that I can turn it off again properly if I do. Any advice if I should mess with this?

    My laptop is an Asus Q525UA, if that matters. Thanks in advance.

    wjdgone, Dec 8, 2019
  2. bazyeo Win User

    Water Damage Indicator

    You will find phone repair companies cite water damage as a way of getting out of repairing the phone under warranty. Here in Australia the telecom repair industry has been warned about using "water damage" as a means of getting out of their obligations.
    I do not know what country you are in but would suggest you take this up with the Consumer Affairs authority in your country.
    bazyeo, Dec 8, 2019
  3. Anitrex Win User
    Water Damage Indicator

    Its a "Rectangular White Sticker" located below your battery.

    Its changes its colour depending on the water damage.

    White-Little to No Water Damage

    Pink-Moderate Water Damage

    Red-Heavy Water Damage

    Hope This Helps!!
    Anitrex, Dec 8, 2019
  4. Water damage

    water damage

    Just wondering how a phone can be returned from Nokia care unrepaired as the fault is stated to be due to water damage yet the phone has not been near any water and the indicators on the phone and battery which are supposed to turn red in the event of water
    damage are still totally white ? Yet another N97 mystery. Can anyone help me solve it ?
    fluxxxxcat, Dec 8, 2019

Water damage

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