Windows 10: WD - 2 Terabytes issues connecting to Lenovo

Discus and support WD - 2 Terabytes issues connecting to Lenovo in Windows 10 Network and Sharing to solve the problem; [IMG] My external hard drive is not being recognized by my Lenovo laptop? What should i do?... Discussion in 'Windows 10 Network and Sharing' started by SM5067, Dec 28, 2018.

  1. SM5067 Win User

    WD - 2 Terabytes issues connecting to Lenovo


    WD - 2 Terabytes issues connecting to Lenovo [​IMG]


    My external hard drive is not being recognized by my Lenovo laptop? What should i do?

    :)
     
    SM5067, Dec 28, 2018
    #1

  2. WD my cloud - connectivity issues after win10 update

    Hi,

    I have connectivity issues with my WD my cloud mirror 4TB after a regular windows 10 update - I previously had win10 installed in this computer and there were no problems. I have read many threads in the forum
    but I have not been able to see this exact issue.

    Summary of the issue:


    • When I try to access WD my cloud through windows explorer it shows that credentials entered are wrong

    • When I try to access WD my cloud through my web browser using the static IP address asigned to the devided, it displays a message saying that website cannot be accessed

    • When I try to access WD my cloud through the official app, it shows a message stating that device could not be found

    • This problem only happens in my main computer. I can still access WD my cloud from other laptops either using win explorer, web browser or the app.
    Things I have tried and have not worked so far:


    • Change my WDmycloud user and credentials (using another laptop)

    • Delete network connection (Net Use * /delete)

    • Delete WD credentials using windows credentials manager and rebooting

    • Use RegEdit (1. Create a Dword called 'AllowInsecureGuestAuth' in HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorks, 2. Set the new value to 1, 3. Then close Regedit and Reboot.)

    Any suggestions are very welcommed
    WD - 2 Terabytes issues connecting to Lenovo slight_smile.png

    Many thanks,
     
    AndrésGuillot, Dec 28, 2018
    #2
  3. Riel Alc Win User
    WD my cloud - connectivity issues after win10 update

    Hello Andres,

    We would like to check if you're still encountering the issue.

    Keep us posted.
     
    Riel Alc, Dec 28, 2018
    #3
  4. WD - 2 Terabytes issues connecting to Lenovo

    Lenovo 2 11 w/Windows 10 touchpad issue

    Hi,



    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



    This issue may occur due to corrupted or incompatible drivers, missing updates, incorrect device settings or hardware problems.

    Method 1:

    Let's first run hardware and troubleshooter and check.

    • Open Control Panel.
    • Type “Troubleshooting “in the search box and hit
      enter.
    • Click on Hardware and sound.
    • Click on Hardware and device and follow the on-screen instructions.
    Method 2:

    If the issue is not resolved, I would suggest you to un-install and re-install touchpad driver from the manufacturer website and check if it helps.

    Step 1: Un-install the drivers:

    Follow these steps:

    • Click on Start icon.
    • Select Device Manager.
    • Right click on the
      touchpad drivers and select “Uninstall”.
    • Restart the computer once it is uninstalled.
    Step 2:

    I would suggest you to install latest touchpad driver from the manufacturer website and check if it helps.

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Dec 28, 2018
    #4
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WD - 2 Terabytes issues connecting to Lenovo

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