Windows 10: WD 4TPortfolio

Discus and support WD 4TPortfolio in Windows 10 Drivers and Hardware to solve the problem; how do I unlock https://answers.microsoft.com/en-us/windows/forum/all/wd-4tportfolio/6ae75784-0b0b-407e-b863-5e9e18c56228 Discussion in 'Windows 10 Drivers and Hardware' started by RichardCap1, Jul 2, 2020.

  1. RICHARDCAP1
    RichardCap1 Win User

    WD 4TPortfolio


    how do I unlock

    :)
     
    RichardCap1, Jul 2, 2020
    #1
  2. GREG CARMACK - WINDOWS MVP 2010-20
    Greg Carmack - Windows MVP 2010-20 Win User

    WD 4TPortfolio

    Hi Richard. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

    It should only be locked if you set a password. See how this works here:

    https://community.wd.com/t/my-hdd-is-locked-and...

    https://community.wd.com/t/wds-default-password...

    https://superuser.com/questions/189183/how-to-r...

    https://forums.tomshardware.com/threads/how-to-...

    The Manual is here:

    https://documents.westerndigital.com/content/da...

    What I do when I get a new external is to wipe the drive of the factory installed bloatware to avoid problems later:

    https://www.tenforums.com/tutorials/85819-erase...

    Then reformat as shown here:

    http://www.wikihow.com/Format-an-External-Hard-...

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-20, Aug 5, 2020
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Unable to access WD utility software on Windows 10

    Hi Tanner,

    Thank you for responding.

    As you are able to see the drive under Device Manager, I suggest you to update the driver and check if it helps.

    Steps to update the drivers:

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand WD utility software.
    • Right click on the driver and click on Update Driver Software.

    Hope it helps. Reply to the post with an updated status of the issue to assist you further.
     
    Deepika Gowda, Aug 5, 2020
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    WD 4TPortfolio

    WD Mybook Application won't launch

    Hi James,

    Problem launching the WD MyBook application could be due to incompatibility or could be caused by a software conflict. Since you've already reached out to WD support, we would like to know the following to help us isolate and address the problem:

    • Were there any changes made or updates performed before the issue started?
    • What were the troubleshooting steps have you tried to far?
    • Have you tried uninstalling and reinstalling the WD MyBook application?

    In the meantime, please try to disable the firewall and antivirus software on your computer. Once done, launch the WD application again and see if it works.

    Update us with the result.

    Regards.
     
    Vanessa Yar, Aug 5, 2020
    #4
Thema:

WD 4TPortfolio