Windows 10: WD My Book Essential unresponsive

Discus and support WD My Book Essential unresponsive in Windows 10 Drivers and Hardware to solve the problem; Hello,we have a 3TB WD My Book Essential with very critical data. It was working fine on windows XP and 7. I tried to move it to a new dell workstation... Discussion in 'Windows 10 Drivers and Hardware' started by Militchin, May 18, 2021.

  1. MILITCHIN
    Militchin Win User

    WD My Book Essential unresponsive


    Hello,we have a 3TB WD My Book Essential with very critical data. It was working fine on windows XP and 7. I tried to move it to a new dell workstation with windows 10. It connected and showed the directory structure fine. When I tried to open a file it said it was not accessible. So, I restarted the computer with the hard drive connected and after that I started receiving message that it is unresponsive. I can see it in the disk manager, but it shows only the size. The icon for the drive is a CD. I connected back to XP, but the message was the same.Thank you,Valentin

    :)
     
    Militchin, May 18, 2021
    #1
  2. PAMMONCEL
    PamMoncel Win User

    WD My Book Essential

    My computer will not recognize WD My Book after I have saved several pictures to it.
     
    PamMoncel, May 18, 2021
    #2
  3. SUPERSOPH_WD
    SuperSoph_WD Win User
    Western Digital My Book Essential and Windows 10

    Hey there, @Ninja_49!

    I'm really sorry to hear about your connectivity issues with the WD My Book Essential and Windows 10. WD My Book Essential unresponsive :(

    I'd recommend you to go to your motherboard/computer manufacturer's website and make sure you update the USB hub controller drivers from there, rather than letting Windows Updates do that for you.

    Here you can find some more troubleshooting steps, that you might want to try as well.

    Another thing that might help is
    uninstalling and reinstalling     the WD My Book Essential external drive as a device from Device Manager.

    Hope this helps. Keep me posted!
     
    SuperSoph_WD, May 18, 2021
    #3
  4. NINJA_49
    Ninja_49 Win User

    WD My Book Essential unresponsive

    Western Digital My Book Essential and Windows 10

    Has anyone figured out how to get Windows 10 to see and recognize WD My Book Essential 1TB? WD is not providing anything at all, their driver stops updating after Windows 7, any Windows beyond 7 will not read or find the WD Book. Anyone has any driver
    update from Microsoft that will solve the issue? Please help!!
     
    Ninja_49, May 18, 2021
    #4
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WD My Book Essential unresponsive

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