Windows 10: WD MyPassport

Discus and support WD MyPassport in Windows 10 Installation and Upgrade to solve the problem; The WD My Passport I recently purchased shows up on disc drives in my control panel, but will not open and/or run? Is there a step I'm missing?... Discussion in 'Windows 10 Installation and Upgrade' started by Nightmare6, Jul 5, 2020.

  1. NIGHTMARE6
    Nightmare6 Win User

    WD MyPassport


    The WD My Passport I recently purchased shows up on disc drives in my control panel, but will not open and/or run? Is there a step I'm missing?

    :)
     
    Nightmare6, Jul 5, 2020
    #1
  2. CAMERONHUMPHRY
    CameronHumphry Win User

    WD MyPassport 071A

    So it seems that there is an issue between certain WD external drives and Windows 10. My WD MyPassport does not properly install drivers when I plug it into my USB 2.0 port. Tried USB 3.0 port but that didn't work. Drive is powered up and running, and
    even shows up in the Device Manager, but no amount of rebooting, checking to see if the drive is corrupted, or installing drive utilities can fix it. Tried installing DriverUtility from WD website but even that doesn't recognize it. If anyone knows where there
    is a link that I can directly download the WD MyPassport 071A Win10 drive from, I will be forever greatful.
     
    CameronHumphry, Jul 5, 2020
    #2
  3. PHONE MAN
    Phone Man Win User
    WD MyPassport 1TB only works through USB 2 ports, USB 3 not recognised

    The USB 3 ports are actually wired with leads for USB 3 and leads for USB 2. Since you narrowed it down to the WD device, maybe there is problem with the USB 3 leads on that port. Take a good look at the pins on the WD drive.
    Pins 1-4 are USB 2 and pins 5-9 are USB 3.
    WD MyPassport [​IMG]

    WD MyPassport [​IMG]
     
    Phone Man, Jul 5, 2020
    #3
  4. DAVIDACTESON
    DavidActeson Win User

    WD MyPassport

    WD Mypassport Ultra

    I have a windows 10 2tb drive, powers up and shows on file explorer. When you click on it, it gives you a G:\is not accessible Access denied. I have plugged in two other computers and get the same error. I have run the wd utility program and it reports
    no problems.

    ***Post moved by the moderator to the appropriate forum category.***
     
    DavidActeson, Jul 5, 2020
    #4
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WD MyPassport

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