Windows 10: "We can't sign in to your account" Pop Up

Hi everyone!I turned on my computer yesterday to a pop up reading "We can't sign in to your account. This problem can often be fixed by signing out of your account then signing back in. If you don't sign out now, any files you create or changes you make will be lost." The pop up has the options "Sign out" and "Close." ScreenshotIn addition to the pop up, I noticed most of the files on my desktop were gone. After looking through file explorer, I believe all the files are still on my hdd and ssd. Initially, I did as the pop up said and signed out and back in. This didn’t change anything. Next,

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Creating or signing in to microsoft account

Hi Gloria,

The error code that your are getting when adding an account is usually caused by the following:

• Your phone has an incorrect date and time set.
• You do not have a data connection.
• Your phone is in a "bad state."

We suggest that you follow the steps on this link to set up your Microsoft
Account on your device.

Keep us posted for further assistance.

Regards.

 

Cannot sign in microsoft account.

My device: Lumia 520. GDR2.
I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6.

Any suggestion?

 

signing into microsoft account

Hi,

Thank you for getting back to us. We apologize for the delay in response.

I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>Accounts.
• In the left pane, click on sign-in options.
• In the right pane select Never from the drop down list for the option
  Require sign-in.

Hope this helps. Keep us posted on the status for further assistance.