Windows 10: we can't sign in to your account

Discus and support we can't sign in to your account in Windows Hello & Lockscreen to solve the problem; should I delete the latest update? Worked OK before.... Discussion in 'Windows Hello & Lockscreen' started by HRilling, Aug 15, 2020.

  1. HRilling Win User

    we can't sign in to your account


    should I delete the latest update? Worked OK before.

    :)
     
    HRilling, Aug 15, 2020
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Aug 15, 2020
    #2
  3. Teokute Win User
    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. we can't sign in to your account :(

    Any suggestion?
     
    Teokute, Aug 15, 2020
    #3
  4. we can't sign in to your account

    signing into microsoft account

    Hi,

    Thank you for getting back to us. We apologize for the delay in response.

    I suggest you to follow the steps provided below and check if it helps.

    • Navigate to Start>Settings>Accounts.
    • In the left pane, click on sign-in options.
    • In the right pane select Never from the drop down list for the option
      Require sign-in.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Aug 15, 2020
    #4
Thema:

we can't sign in to your account

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