Windows 10: We couldn't complete the updates (KB3135173)

Discus and support We couldn't complete the updates (KB3135173) in Windows 10 Updates and Activation to solve the problem; Hello, I tried installing update KB3135173. When I restarted after downloading the update, it gave me this message on the BIOS splash screen:... Discussion in 'Windows 10 Updates and Activation' started by PhilCoulson, Feb 22, 2016.

  1. We couldn't complete the updates (KB3135173)


    Hello,

    I tried installing update KB3135173. When I restarted after downloading the update, it gave me this message on the BIOS splash screen:

    Then, when showing the Windows 10 start animation, it mentioned:
    This happens everytime I (re)start the computer and it is kind of annoying.

    Any help is greatly appreciated.
    Thanks!

    :)
     
    PhilCoulson, Feb 22, 2016
    #1

  2. we couldn't complete the update kb3135173

    Hi,

    Thank you for your response.

    Check if there are any Updates in HP site regarding the drivers uninstallation. If any then I suggest you to refer them and check if the issue persists.

    If the drivers are not completely uninstalled also you may face this issue.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Feb 22, 2016
    #2
  3. we couldn't complete the update kb3135173

    Hello,

    Thank you for your response.

    Yes I suggest you to perform the troubleshooting in the way you have mentioned in your post and share us the results.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Feb 22, 2016
    #3
  4. dalchina New Member

    We couldn't complete the updates (KB3135173)

    Hi, just a thought. Check inkdiv.dll exists:

    C:\Program Files\Common Files\microsoft shared\ink\InkDiv.dll

    Also (a wild guess) see if Settings, Speech, Inking and Typing shows anything odd.

    After that I'd suggest trying
    SFC /Scannow
    from an elevated (admin) command prompt and post result.
    (Windows key + X, click Command prompt (admin) )

    MS's answer (didn't work):
    Fatal Error C00000D4 applying update operation 872 of 50659 - Microsoft Community
     
    dalchina, Feb 23, 2016
    #4
  5. Yes, the file exists. I will start a sfc /scannow prompt now.
     
    PhilCoulson, Feb 23, 2016
    #5
  6. The scan mentioned everything was OK.
     
    PhilCoulson, Feb 24, 2016
    #6
  7. dalchina New Member
    dalchina, Feb 24, 2016
    #7
  8. We couldn't complete the updates (KB3135173)

    Clean install from the media creation tool.
     
    PhilCoulson, Apr 5, 2018
    #8
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We couldn't complete the updates (KB3135173)

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