Windows 10: We couldn't complete the updates (KB3135173)

Hello,

I tried installing update KB3135173. When I restarted after downloading the update, it gave me this message on the BIOS splash screen:

Then, when showing the Windows 10 start animation, it mentioned:

This happens everytime I (re)start the computer and it is kind of annoying.

Any help is greatly appreciated.
Thanks!

:)

 

we couldn't complete the update kb3135173

Hi,

Thank you for your response.

Check if there are any Updates in HP site regarding the drivers uninstallation. If any then I suggest you to refer them and check if the issue persists.

If the drivers are not completely uninstalled also you may face this issue.

Keep us posted to help you better.

 

we couldn't complete the update kb3135173

Hello,

Thank you for your response.

Yes I suggest you to perform the troubleshooting in the way you have mentioned in your post and share us the results.

Keep us posted to help you better.

 

Hi, just a thought. Check inkdiv.dll exists:

C:\Program Files\Common Files\microsoft shared\ink\InkDiv.dll

Also (a wild guess) see if Settings, Speech, Inking and Typing shows anything odd.

After that I'd suggest trying
SFC /Scannow
from an elevated (admin) command prompt and post result.
(Windows key + X, click Command prompt (admin) )

MS's answer (didn't work):
Fatal Error C00000D4 applying update operation 872 of 50659 - Microsoft Community

 

Yes, the file exists. I will start a sfc /scannow prompt now.

 

The scan mentioned everything was OK.

 

Hi, exactly how did you install Win 10?

(See fatal error c00000D4 applying update operation xxxx of yyyyyy (directdb.dll))

 

Clean install from the media creation tool.