Windows 10: "We couldn't find a camera compatable with windows hello face"

Discus and support "We couldn't find a camera compatable with windows hello face" in Windows Hello & Lockscreen to solve the problem; when i clicked on the hello face i get the camera compatible message. I tried the camera app. and the camera worked. I have not used the hello face... Discussion in 'Windows Hello & Lockscreen' started by Policy Peddler, Dec 15, 2020.

  1. "We couldn't find a camera compatable with windows hello face"


    when i clicked on the hello face i get the camera compatible message. I tried the camera app. and the camera worked. I have not used the hello face previously. I have used the Asus smart login which uses facial recognition.


    OS Name Microsoft Windows 10 Home
    Version 10.0.18363 Build 18363
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name RICHARD-NOTEBOO
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model N76VZ
    System Type x64-based PC
    System SKU
    Processor IntelR CoreTM i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Cores, 8 Logical Processors
    BIOS Version/Date American Megatrends Inc. N76VZ.202, 3/16/2012
    SMBIOS Version 2.7
    Embedded Controller Version 255.255
    BIOS Mode Legacy
    BaseBoard Manufacturer ASUSTeK COMPUTER INC.
    BaseBoard Product N76VZ
    BaseBoard Version 1.0
    Platform Role Mobile
    Secure Boot State Unsupported
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "10.0.18362.1171"
    User Name RICHARD-NOTEBOO\rpr
    Time Zone Eastern Standard Time
    Installed Physical Memory RAM 12.0 GB
    Total Physical Memory 11.9 GB
    Available Physical Memory 5.30 GB
    Total Virtual Memory 13.7 GB
    Available Virtual Memory 5.10 GB
    Page File Space 1.81 GB
    Page File C:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/devices detected, TPM is not usable
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes

    :)
     
    Policy Peddler, Dec 15, 2020
    #1

  2. Windows Hello

    Hello,

    I just got a new laptop MSI prestige 15 and I am unable to set my Windows Hello Face (fingerprint works fine). At the settings sign-in options it says that "This option is currently unavailable-click to learn more." "We couldn´t find a camera compatible
    with Windows Hello Face." My windows is up to date.

    Thank you for any suggestions.
     
    KarelVařeka, Dec 15, 2020
    #2
  3. Windows Hello

     
    yassinechenani, Dec 15, 2020
    #3
  4. Edwin Win User

    "We couldn't find a camera compatable with windows hello face"

    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    "We couldn't find a camera compatable with windows hello face" [​IMG]
     
    Edwin, Dec 15, 2020
    #4
Thema:

"We couldn't find a camera compatable with windows hello face"

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